Ashley Stewardson Email & Phone Number

Thunder Bay, ON, CA

Thunder Bay, Ontario, Canada

• First point of contact for the program, providing tactful and knowledgeable support to all staff, students, faculty members and the community
• Perform high-level organization of scheduling, course allocation, etc. associated with programming for the B.Ed Professional Program at Thunder Bay campus (Primary-Junior, and Intermediate-Senior), the B.Ed.
• Schedule over 300 course sections for the program, collaborating closely with the Chair and liaising directly with Enrolment Services to coordinate very intricate aspects of scheduling
• Coordinate teaching loads for Faculty, and teaching loads and all hiring processes for Contract Lecturers
• Provide administrative assistance to the Chair, including answering and/or directing students and community inquiries, correspondence and reports
• Accurately maintain highly detailed databases and organized electronic files with enrolment and program statistics

Thunder Bay

• Processes residence work orders and assigns them to staff and contractors
• Takes action on emergency calls according to office procedure, consults with the Manager of Residence Facilities & Operations for uncommon occurrences
• Distributes and collects keys from staff, contractors and students
• Maintains records of room inventories and fire/safety inspections
• Works with the Manager of Residence Facilities & Operations to assess costs for residence damages and extra cleaning charges
• Coordinates and tracks all residence turnovers and annual maintenance such as steam cleaning, floor waxing, window washing, servicing HRVs, fire extinguishers and smoke detectors

Thunder Bay, Ontario

• Answering and screening phone calls for all staff and the Property Manager.
• Providing friendly customer service to clients, prospective tenants and workers at Ontario Works, Thunder Bay Housing & ODSP.
• Answering questions related to vacancies, requirements and the application process.
• Managing the Outlook calendar and appointments for all staff.
• Accepting cash, debit, cheque and money order payments.
• Responsible for minute taking at all Board meetings and staff meetings.

Waterloo, Ontario

• Qualifying prospects from various marketing outreach programs.
• Creating email and telephone marketing to promote the Enterprise World conference.
• Identifying prospects within an organization through outbound calls and online research.
• Providing one-on-one support for sales representatives and aligning marketing outreach with sales goals.

Waterloo, Ontario

• Added responsibilities in this role included:
• Updating weekly client project reports
• Assisting with auditing and cleaning internal and client data
• Creating and cleaning list imports for new project start-up
• Managing online registrations, emails and retention efforts for clients
• Recorded multiple guided voicemail messages for campaigns

Waterloo, Ontario

• Performed outbound calls for event recruitment, lead nurturing, qualifying opportunities, and building new contacts for clients primarily in the technology industry
• List building and scrubbing for clients to assist in their sales and marketing efforts. Focus on researching contact information to ensure a high level of quality
• Generating qualified opportunities for clients' sales and marketing team. Satisfying BANT requirements and appointment setting for client follow-up