• Founded a now profitable organization from PoC through market analysis, financial planning and implementation• Performed market research and feasibility studies to ensure need for organization• Provide leadership and training expertise to ensure nannies are operating efficiently• Professional, highly customized nanny placement and training agency• Coordinate in-home and virtual meetings with families to discuss childcare needs• Manage the entire nanny recruiting process:o Create and publish job postings to both internal and external platformso Collect and screen applicants through phone and video conferencingo Prepare a Candidate Profile with candidate’s qualifications for family to reviewo Verify candidate education and referenceso Customized ATS program to meet the direct needs of candidate hiring and onboardingo Support families through the candidate selection process by providing a checklist of deadlines for interviewing, trials and follow-upo Guide the administrative tasks needed for new hires including contract preparation, on-boarding guide and collecting candidate certificationso Act as a resource to both parties for the full duration of the recruiting life cycle• Present family contracts and nanny employment agreements.• Upon hiring a nanny, complete one-on-one training with the nanny• Follow-up with the family and nanny on a regular basis.• Provide continuous mentoring for the nanny throughout the contract term.• Maintain and update website and manage social media.• Implement marketing strategies by following the target market in various areas of Denver• Document all business financial statements and planned a yearly target budget• Attended the Association of Professional Nanny Agencies national conference in Phoenix, Arizona for three days of training and continuing education• Responsible for the training and performance of every nanny placed

• Oversee school operations including human resources, quality assurance and facility operations• Recognized gap in training, constructed training per industry standards, implemented training across employee based, recognized increase in productivity and decrease in in-classroom issues.• Direct manager to 20 employees on a daily basis• Coordinate new employee orientation; schedule required training; enter data into FMS.• Manage staff and family data through FMS by running daily/weekly/monthly reports.• Complete a detailed Business Operations Report and submit to School Owner monthly• Track employee time, vacation and benefits• Enter payroll using ADP: manage overtime, PTO, paid holidays• Train new employees following a stringent 5-week training model: tours, procured new hire paperwork and entered into HRIS system.• Manage employee review process for 90-day and annual employment reviews• Mitigated all employee relation issues through positive conflict resolution • Meet state preservice requirements including background checks, verifying education and experience and ensuring all pre-service training is completed.• Maintain staff files and ensuring they are compliant with state standards and Goddard requirements• Conduct school tours to prospective families: consistently convert tours to enrolled families with a consistent 92% closing rate.• Direct point of contact for families, students and staff• Coordinate staff schedules and create a daily schedule to ensure lunch breaks are scheduled, classroom ratios are maintained and qualified staff are in appropriate classrooms.• Ensure teachers and classrooms are following strict state standards and regulations that are required to keep license to operate• Composed mission critical process and procedure documentation that lead to lower instance of regulatory compliance issues and ultimately increased bottom line for the foreseeable future

•Responsible for the safety and care of 180 students and teachers on a day-to-day as front line school manager. •Enforce state licensing rules and regulations throughout the classrooms and administrative files.•Work directly with state nurse to ensure proper health procedures for administering and managing medication. •Coordinate third party health care vendors to fulfill state medical requirements needed for each student.•Immediately respond to teacher needs including assistance with medical situations, illness, behavior problems and other classroom management situations.•Provide support to a teaching staff of 40 teachers and manage the employee calendar and scheduling of staff during the school day.•Plan community events including an annual Spring Fling. Collect donations throughout the community for a silent auction, organize games and activities and order all food and beverages for approximately 500 people. Manage donation funds received from Spring Fling that benefit a local charity.•Manage social media including the school website and Facebook page. Proven success driving an increase in traffic to social media sites. •Consistently communicates with families to remedy concerns to unique parental specifications.•Perform follow up with new family leads, parent/teacher concerns and other school matters. •Collect monthly and weekly tuition payments and prepare deposits for the school owner. Enter all automatic withdrawal payments to ensure families are charged properly. •Utilize marketing principles to drive enrollment to a record 99% with a significant waitlist of new families. •Conduct school tours to new families and discuss the curriculum, our philosophy and school accreditations.•Ranked top 5 among Primrose Schools in the state for full-time enrollment status.•Performs queries for marketing, financial and child management reporting.•Updates child management software system as needed.

• Oversaw the operations of three infant classrooms and ECE lead in the early infant classroom. • Trained all new infant and toddler teachers on Primrose and state policies and provide support to current staff members. • Implemented curriculum along with all enrichment programs. • Lead all classroom tours and meet with prospective families to discuss the infant program. • Consistently builds excellent rapport and customer service with families in the school, which contributed to the enrollment of multiple new families.

• Asset Manager for bank owned real estate properties throughout the United States. • Managed a portfolio of more than 1,000 foreclosed homes, hired local real estate agents to list the properties and remained the point of contact representing the bank. • Determined whether or not to rehab the property and coordinated any repairs with the rehab department. • Negotiated sales contracts, analyzed marketing techniques and determined the price of the home based on thorough market research. • Worked closely with auction companies and attended local auctions as a representative from the bank.

• Leasing agent for an apartment community with over 300 apartment homes in Southeast Denver. • Drafted and presented residential lease agreement and renewals. • Marketed the community to attract new residents and maintain an occupancy rate of 95% or higher. • Consistently closed sales, which kept me above sales goals.• Qualify new applicants and ensure they met all necessary requirements prior to moving in. • Provided quality customer service, which led to high renewal rates and customer satisfaction surveys.• Completed maintenance requests and followed up with residents to ensure satisfaction.• Lead final walk through inspections with maintenance staff and new resident.