Ashley Stowe Email & Phone Number

Blair, Ne, Us

Review, assortment/range/line up plans with Merchandise Buyers and category Financial PlannersManage vendor receivables (VRAP) and vendor promo claim backManage and resolve purchase order pricing, acknowledgement issues and receiving issuesAssess invoice discrepanciesCreate purchase orders to fulfill special orders, promotions, quotes and PRQ’sEnter promotional advertisements and instant rebate information into databaseVerify web crawl exceptions and update pricing per department guidelinesRun pre-promotional ad in-stock and pricing auditsManage cross region PO and product movementCreate and maintain SKU entryEnsure timely and accurate detail entry and maintenance for SKUs and vendor performance dashboardMaintain Que Line

Create financial arrangements with customers to avoid legal actionAssisted customers in making payments on accounts and setting up payment plans.Investigate online sales orders to monitor fraudulent activityWork with legal offices to determine the best course of action regarding past due collection accountsSpearheaded special projects throughout lifecycle to final resolution.Maintained detailed administrative and procedural processes to improve accuracy and efficiency while maintaining confidentiality and ensuring customer’s needs are metSorted incoming mail and disseminated all correspondence to applicable departments.

Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.De-escalated problematic customer concerns, maintaining calm, friendly demeanor.Confirmed delivery of orders and troubleshot missed delivery dates, shortages, and overages.Trained new employees on procedures and policies to maximize team performance.Manage Que Line