Responsible for all employee-relations activities, to include investigating complaints, resolving concerns, and coaching employees and management.Maintains company onboarding procedures for all incoming associates to include monitoring and ensuring integrity of all data contained in the Company HRIS system; conducting and analyzing exit interviews; recommending changes.Maintains and ensures accuracy of employee records in the Company’s HRIS system to include updating, monitoring and auditing to ensure accuracy, integrity and compliance.Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; hearing and resolving employee complaints; counseling employees and supervisors.Administers Company’s employee benefits programs and informs employees of benefits eligibility; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.Maintains human resource staff by recruiting, selecting, orienting, and training employees.Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.Contributes to team effort by accomplishing related results as needed.

Responsible for recruiting, screening, hiring, training, and assigning contingent and direct hire labor force for clients Contributed high level of proactive customer service for on demand staffing needs per clientMaintained ATS system and created referral programsAttended and recruited in weekly job fairs along with community outreach initiatives Conducted employee orientations on customer site as needed Monitored customer payroll software programs and hourly tracking for weekly submission. (Kronos, Oracle, and Paychex) Monitored and responded to all personnel issues as well as concerns quickly and effectively Counseled employees effectively to accomplish productivity as well as quality goals Focused on expense, cost-of-service management, and profitable pricing to attain targeted contribution

Coordinated the Return-to-Work program Knowledge of labor laws for multiple states Understanding of risk-management and OSHA Health and Safety Standards Ensured employees were offered employment within medical limitations following a work-related injury to comply with that state’s specific mandates Interacted with Non-Profit Organizations to form partnerships for new programs

Assisted Hospital nurses and physicians by updating medical charts and tending to patient needs Collected vital signs, measured inputs and outputs, and checked blood sugar levels Proficient on all computer software systems used; adapted easily to new programs