• Receive referrals from Personal and Business Onboarding teams where applicants match to Sanction, PEP or Special Interest screening data at application. • Complete AML, Sanction, PEP and Special Interest screening of the customer back book. • Receive referrals from Business Onboarding for complex/high risk prospects. • Complete CDD refresh based on trigger points (i.e. account turnover or age of account). • Complete Sanctions screening of Payments. • Receive and respond to CDD information requests in respect of payment services (i.e. Currency Cloud referrals). • Report discrepancies between Business Current Account records and Companies House data to the appropriate authority. • Assist manager with processes for Enhanced Due Diligence (EDD) to mitigate customer risk.

In this role I would-Conduct objective, fair, thorough, and timely investigations into approved Business applications.Establishing if Businesses are complying with Terms and conditions and relevant legislation/regulation prompted by “static data alerts”Proactively identifying risks and trends; sharing findings with leadership as and when requiredInterpret risk scoring and Customer Due Diligence requirementsEstablishing if Business accounts are operating within Starling’s Risk appetiteManage a large and varied volume of investigations effectively and efficientlyWork closely with the team to ensure queues are well maintained and sufficient time is allocated for complex investigationsHelp the management team create new processesConduct training with new and senior members of the team

My main duties included-Reviewing business account applications to check the businesses are in line with Starling's risk appetite and referring if necessary to a SME for further review.Customer due diligence, KYB/KYCTraining and development of new colleagues

My duties included-Dealing with applicants who wish to utilise the scheme to build their own home from a pattern book of designs. The scheme currently offers unused land from Local Authorities and HousingAssociations which we would advertise on our website https://selfbuild.wales/

Working for the largest Mortgage broker in the UK sourcing the right Mortgage andProtection products for the clients. I would complete end to end mortgage andprotection sales whilst maintaining an open and honest relationship with theclient and exceeding what is expected.

Mortgage Advisor for the Halifax brand.Mortgage and Protection Advisor dealing with a clients complex mortgage and protectionneeds establishing stated and unstated needs. I managed my own caseloadof clients in line with lending and protection policy. I would need to keep up todate with the whole mortgage market so I can advise and recommend thecorrect policies. I was expected to attract new business by proactivelycontacting potential clients over the phone, online or face to face.

Dealing with clients lending needs in regards to loans, credit cards and overdrafts. I would advise and recommend on a clients home insurance needs and refer them for Mortgage Advice if needed.

Dealing with clients personal banking issues over thetelephone. I had to achieve certain sales targets and dealt with clientscomplaints over the telephone.