Ashley Thurman Email & Phone Number

Atlanta, Georgia, United States

• Successfully support the operational productivity, project coordination and client support goals of the design firm by serving as a resource and liaison between key internal and external stakeholders with a focus on strengthening alignment and synergy.• Resourcefully serve as a strategic thought partner to Project Managers while managing the administrative, reporting and client communications processes throughout the project lifecycle for ~5 projects/month with budgets ranging from $10K to $300K. • Implemented a weekly reporting system, delivering comprehensive status reports that highlighted key achievements, outlined priorities, and provided insights into project alignment, such as milestones, open issues, dependencies and project bottlenecks.• Pioneered a collaborative effort with HR to develop a tailored CRM system, revolutionizing expense tracking and billing SOPs, which achieved a 20% boost in company revenue by mitigating the risk of inaccurate charges and optimized project return

Atlanta, Georgia, United States

• Effectively supported the healthcare organization in optimizing operational outcomes by partnering with key stakeholders to identify priorities, measure business performance, prepare business reports and maintain effective organizational strategies. • Supervised a team of 10+ Service Technicians and 1 Office Assistant while managing administrative and project management focused tasks (billing, reporting) in support of a $1M+ contract with Emory Healthcare with a focus on ensuring SLA compliance.

Atlanta, Georgia, United States

• Partnered with key internal/external stakeholders to plan, prioritize, and execute operational plans aligned with business needs with a focus on human resources, project management, and administrative priorities in a customer service-driven environment.

Atlanta, Georgia, United States

• Successfully directed and led the effective management of hotel operations by analyzing KPI metrics/reports to identify and implement short and long-term goals to improve the guest experience with a focus on exceeding expectations to drive revenue.• Supervised, coached and trained a front of the house staff of 20; Created resources such as tip sheets, training manuals, and booklets on food and beverage offerings to equip employees with in-depth product knowledge, which improved revenue/sales.

Nashville, Tennessee, United States

• Resourcefully supported the organization in an administrative capacity by serving as a resource and liaison between Principals, Teachers and Parents with a focus on identifying and implementing strategies to drive organizational alignment and synergy.• Strategically reviewed and synthesized high levels operational and performance related data to prepare various reports and spreadsheets for key stakeholders to understand important trends, including performance gaps, attendance and participation. • Established and optimized schedules for the administrative department, including principals and support staff, to align with forecasted demands, which facilitated the coordination of classroom rules, curriculum discussions, and stakeholder meetings. • Developed and introduced a variety of impactful marketing materials, including brochures and newsletters, that significantly improved data sharing and communication strategies, which proved instrumental in driving parent/community engagement.• Proactively maintained and updated a variety of business impacting resources, including spreadsheets, reports, organizational charts, employee files/licenses, meeting agendas and minutes, vendor contracts and invoices and training resources/manuals

Bachelor Of Arts - Ba, Sport And Fitness Administration/Management

Activities and Societies: Bachelors in Sport’s Management · December 2013 Tusculum University- Tusculum, TN • All American Honors Athlete.

Associate'S Degree, General Studies