·Own store’s overall business to drive efficiency and grow sales· Leverage reports (financial, operational, team and guest) to understand the business and make decisions.· Understand sales trends and lead team to drive sales growth in core businesses (Style, Beauty, Electronics, Food & Beverage) by leaning into key seasons, events and weekends.· Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests.· Lead an efficient operation to fund the sales culture.· Address store needs (emergency, regulatory visits, etc.).· Always demonstrate a culture of ethical conduct, safety and compliance. Lead and hold the team accountable to work in the same way. Cultivate a guest-centric and engaged team· Develop team and culture that is committed to guest loyalty and shares services and rewards like REDcard, Drive-up, Order Pick-Up, Shipt and Wallet to improve convenience and frequency.· Lead a confident and knowledgeable sales force that delivers a differentiated experience for our guests, prioritizes the guest over task and delivers a welcoming, inspiring, rewarding and easy guest experience.· Recruit, hire and retain a passionate team for area specific knowledge and expertise.· Invest in training to enhance skills and capabilities· Evaluate and manage individual impact through a total store contribution.· Create sustainable talent strategies to fuel continued team growth.· Own and implement exempt and hourly schedules that align to guest and business needs (including weekends, mornings, evenings, overnight, and appropriate seasonal adjustments).

* Meeting or exceeding store sales and profit plans through the training, coaching & managing of the sales staff.* Provide training & communication of meeting or exceeding Service Excellence goals to sales staff.* Communication with Regional Manager and BSS merchants regarding merchandise issues and needs.* Merchandise consistently presented in store with Belk visual and merchandising standards.* Coordinate timely floor setup for all promotional and seasonal activity.* Ensure shrinkage control and Loss Prevention in store through the continual management of associates.* Proper execution of all existing systems and procedures, and ownership of new system implementations and processes.* Communicate & manage associates on price integrity in the store, including timely completion of permanent price changes.* Conducting timely reviews and communicating development needs to team. Set goals and identify areas for improvement.* Recruiting, interviewing, selecting and retaining quality associates while ensuring all positions are filled in a timely manner.* Maintaining high store morale through efficient, timely communications of policies and other information. Follow through on all concerns or problems that develop within the store.* Provide effective coaching in order to improve performance of all associates.* Communicate with associates on possible career paths and advancement opportunities.* Ensuring execution of Associate Engagement Surveys. Reviewing with store management team and Regional Manager. Ensure follow-up is completed to address issues and improve the overall associate engagement of the store. Conduct listening sessions on a regular basis.* Ensure HR guidelines are being met, such as hiring to the store matrix, maximizing Weekend Hours Utilization, and proactively completing associate turnover plans.

Areas of responsibility are Big ticket, Soft home, leased business, women's shoes, Wedding Gift Registry and My Stylist @Macy's. Covering five floors of a nine story selling space. As an Assistant Store Manager, I drive sales and selling with a focus on My Macy's. I direct all activities related to selling & service, merchandising, sales promotion, store maintenance, expense management, shortage prevention and sales support functions for a multi-million dollar portion of the store, as well as assisting the Store Manager in the store-wide execution of these activities. I am responsible for the training, coaching and the development of a team of 13 Executives

Ft Jackson, Ft Knox, Ft Eustis and KNB.