IT Executive Driving Enterprise-Wide Digital Transformation and Operational ExcellenceLeading a high-performing team of 35+ professionals responsible for supporting and enhancing all Enterprise Business Systems, I was brought on board to spearhead a complete transformation of the application systems organization. My mission: to elevate technology innovation, streamline solution delivery, enhance quality, and optimize costs, all while aligning IT capabilities with overarching business objectives.In this role, I oversee cross-functional business processes and IT application teams with a broad span of control, encompassing critical domains such as Order-to-Cash, Finance, Go-to-Market, Integration/Data Management, Human Capital Management, and Change Management. My strategic focus includes maximizing the value of existing systems while driving the successful adoption of new applications.Key achievements include:- Strategic Alignment: Building strong partnerships with business leadership to ensure IT initiatives directly support and advance corporate goals, with a sharp focus on prioritizing projects for maximum business impact.- Delivering Results: Consistently delivering IT projects on time and within budget, ensuring that business value is fully realized and operational efficiencies are achieved.- Budget and Resource Optimization: Expertly managing capital, expense, and staffing budgets to ensure optimal resource allocation while driving cost-efficiency and measurable ROI.- Organizational Transformation: Redefining processes, structures, and methodologies to foster innovation, enhance collaboration, and create a culture of accountability within the IT function.My work has been instrumental in establishing IT as a strategic enabler of business transformation, ensuring the organization's technology investments drive innovation, growth, and competitive advantage.

As Senior Director, I led strategic transformation initiatives and optimized IT operations, delivering measurable improvements in financial performance, operational efficiency, and organizational alignment. I successfully drove change by integrating technology solutions with business strategies to position the company for growth and innovation.Mergers & Acquisitions Leadership: Directed end-to-end M&A processes and developed a comprehensive playbook, successfully integrating acquired organizations into the IT ecosystem, including systems such as Coupa, to ensure operational alignment.Strategic Roadmap Development: Designed and implemented IT strategies that enhanced operational performance, aligned with corporate objectives, and supported long-term organizational goals.Financial Stewardship: Managed budgets and improved financial performance through strategic vendor negotiations, contract management, and expense optimization.Cross-Functional Collaboration: Collaborated with PMO, enterprise architecture, and operations teams to align IT initiatives with business objectives, fostering shared goals and delivering impactful results.HR Technology Transformation: Deployed and integrated innovative HR technologies, including HCM (Ceridian), LMS (LearnUpon), and Intranet (Simplrr), driving process efficiencies and improving employee experience.Key Achievements:M&A Integration Excellence: Successfully integrated three acquisitions into core systems, leveraging a robust M&A playbook to realize synergies and improve operational efficiency.Efficiency Gains: Eliminated 1,000 hours of manual effort for HR and IT teams by replacing legacy HCM systems with automated, modern solutions.Cost Optimization: Reduced IT expenses by $500K through the strategic removal of redundant applications from the technology stack.Technology Innovation: Delivered transformative HR technology solutions, enhancing efficiency, user satisfaction, and organizational alignment.

As Director of Business Applications, I led the development and scaling of a global IT organization, establishing the company’s first IT PMO to drive standardized processes and governance. With a focus on optimizing limited resources, I built and empowered a cross-functional team to deliver and support a comprehensive enterprise business systems technology stack.Organization Building: Founded and scaled the Business Applications team, centralizing technology efforts to maximize efficiency, reduce shadow IT spending, and enhance strategic alignment.Enterprise Systems Implementation: Directed the deployment of emerging technologies across core enterprise systems, including ERP (NetSuite), CRM (Salesforce), HCM (Sage), CLM (Conga), PSA (FinancialForce), LMS (Litmos), and Travel/Expense (Concur), ensuring seamless integration and operational excellence.Process Optimization: Drove process improvements by automating critical business functions, such as the order-to-cash cycle, reducing invoicing time and accelerating revenue recognition.Strategic Scaling: Scaled IT operations to support rapid organizational growth while maintaining high-quality standards, enhancing system reliability, and delivering measurable business impact.Key Achievements:Established the Business Applications group, a first in the company’s history, to centralize IT efforts and improve efficiency.Minimized shadow IT expenditures through centralized technology management and governance.Reduced invoicing time by 10 days by automating the order-to-cash cycle, resulting in faster cash flow and improved operational efficiency.

As a key contributor to McKinsey's strategy practice, I played a pivotal role in enhancing operational efficiency, delivering client-centric solutions, and advancing the firm’s training and development capabilities. My work focused on upskilling global colleagues, optimizing client engagement processes, and driving cost savings through innovative technology solutions.Global Training Leadership: Designed and facilitated training and coaching sessions on Cvent and SPEAC interfaces, equipping global colleagues with the tools and expertise to enhance client engagement and operational efficiency.High-Impact Reporting: Produced high-quality, partner-ready reports on event outcomes and client reach, delivering actionable insights to support strategic decision-making.Scalable Strategy Development: Oversaw all aspects of hosting the largest and most scalable strategy academy in the firm’s history, ensuring seamless execution and alignment with McKinsey's strategic priorities.Client Relationship Management: Acted as the “face of McKinsey,” managing inquiries from senior strategy executives and fostering strong, trusted client relationships.Budget and Expense Optimization: Managed event budgets, controlled expenses, and identified opportunities for cost efficiencies while maintaining the highest standards of quality and impact.Key Achievements:Delivered $2M in cost savings by designing and deploying an internal CRM, streamlining client management processes and enhancing operational effectiveness.

Marketing and Business Development Services to the gaming and casino industries with heavy emphasis on data management and personalized messaging.