Document and respond to homeowner inquiries as the primary point of contact, process requests for emergency repairs, issue and/or check out community keys, FOBs, RFID Tags, and parking permits. Process architectural applications (i.e., receipt and dissemination to committee/approvers).Assist in monitoring and following up on security reports where maintenance/incident needs have been indicated

Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization.Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions.Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers.