Ashley Vincent Email & Phone Number

Montreal, QC, CA

Montreal, Quebec, Canada

Montreal, Quebec, Canada

My primary responsibilities are to maintain a safe, fun, engaging and comfortable work environment for the Montreal office, as well as provide People Operations support to the wider org. - HR administrative support: draft employment contracts, employment verification letters, assist with mobility process (permits/visas), create HR documentation (employee.

Vancouver, British Columbia, Canada

I provided recruitment support to Client Experience, People Ops and Core Ops.- Partnered with stakeholders at all levels (team leads - executive leaders)- Re-designed high-volume recruitment process for CX associates (interview training, assessment materials, candidate resources and centralized tracking hub) while partnering with and mentoring a junior.

Vancouver, British Columbia, Canada

Montreal, Quebec, Canada

Partnered with the wider Shopify Support org and built high-trust relationships with hiring managers across multiple teams.Re-launched external Support Manager recruitment initiatives.- Partnered with hiring managers to hire technical writers, senior leadership roles.- Built out first project management office for Support.- Scaled the Incident Response.

Montreal, Canada Area

- Maintained high-care candidate experience amidst an extremely fast-paced and high-volume process and influenced candidate experience best practices. - Managed Eastern Canada pipeline and responsible for strategic candidate communications, forecasting and meeting hiring targets.- Mentorship and training for new team members.- Managed recruitment event in.

Montreal, Canada Area

- Coached business owners on branding, online presence, and customer experiences with consistently high customer happiness ratings.- Supported technical questions on live channels, coordinated escalations. Maintain and build trust with merchants on Shopify- Maintained consistently strong customer satisfaction ratings

Montreal, Canada Area

Montreal, Canada Area