Ashley W. Allison Email & Phone Number

Dallas, Tx, Us

Hurst, Texas, United States

Locate and secure items for customers who have placed online orders.Check expiration dates and quality/freshness of each item to ensure the customer always gets the best and freshest items.Prepares and quality checks orders (regardless of who “picked” them) before they are delivered to customers. Ensure all items ordered are present and everything present is of good quality.Take orders to customers. Review the list of any substituted items and explain the substitution reason(s). Remove and return any unwanted items. Load items into vehicles for customers.Deliver great customer service (answer questions, resolve concerns, complete tasks efficiently and effectively, etc.). Thoroughly clean and prepare department areas as needed and for the next day’s work.Train new-hires on department policies and procedures, as well as best-practices.Communicate with other departments to get the customer the best possible experience.

Several

Associate to Management at Hot Topic Retail StoresJanuary 17, 2018 – Present: Assistant Store Manager at North East Mall January 30, 2017 – January 16, 2018: Assistant Store Manager at Vista Ridge Mall September 2016 – January 29, 2017: Key Holder at Dallas Galleria Mall August 2016 – September 2016: Impact Associate at Dallas Galleria Mall February 2016 – August 2016: Sales Associate at Dallas Galleria Mall • Schedule store employees.• Trained new employees on store policies, procedures, best practices and metrics.• Maintained performance metrics and provided constructive, developmental feedback to employees. • Responsible for opening and closing the store alone, without other employees.• Processed merchandise returns and exchanges.• Counted cash in the registers; balanced store records.• Carried cash to bank and completed deposits.• Led store in merchandizing new products to enhance presentation, visibility, and value for customers.• Greet our guests and make them feel excited to be in our store.• Assist our guests with finding the merchandise they seek as well as other items and offers to add value to their shopping experience.• Stock shelves and racks, ensuring our merchandise is displayed in the best possible manner and that our guests can easily find exactly what they want. • Maintain the store in such a way as to ensure a pleasant and inviting environment for our guests. • Assist our guests with checking out efficiently and effectively, while updating and maintaining all store records in an accurate and timely manner. • Ensure every guest has a personally positive experience.• Assist Hot Topic leadership and fellow employees with whatever needs to be done to ensure business success and customer satisfaction.

Dallas/Fort Worth Area

• Read resumes to find the perfect match between candidates and positions.• Scheduled interviews between candidates and recruiters.• Created online job searches using key words.• Created and posted open job positions on the career websites.• Used Monster and Linkedin to fill open company positions.

Hurst, Tx

• Prepare and deliver age-appropriate, fun and engaging lessons based on church’s curriculum.• Develop crafts and activities that support the lesson.• Maintain active and accurate rolls.• Administer classroom discipline as necessary, under supervision of Preschool Minister. • Assist Minister and other teachers as needed.

Hurst, Tx

• Prepared presentations using MS PowerPoint.• Created and edited bulletins, flyers and handouts using MS Publisher and MS Word• Updated records, rolls and logs using MS Excel.• Generated and maintained databases using MS Access.• Interfaced between Preschool, Children’s and Youth Ministry Departments.• Assisted in planning and set up of the teacher training camp; created all decorations and literature for event.• Created “memory verse” calendar for use throughout Preschool Ministry Department.• Inventoried classroom contents, making notes of what needed to be cleaned/repaired.• Updated bulletin boards and other signage throughout church.

Hurst, Euless, Bedford, Tx

• Engage children in age-appropriate, parent-approved activities.• Provide food and drink, as prescribed by the parents.• Ensure cleanliness of home and hygiene of child(ren).• Keep the children safe and -to the extent possible- happy.• Administer discipline as designated and approved by parents.

Irving Tx

• Charged with developing a schedule for phone agents to work a special, “test” dialer campaign while also working their regular campaign assignments.• Analyzed the regular work schedules of the agents for patterns and gaps. Found a way to have 2-3 agents assigned to the special campaign all day, each day. • Ensured all agents spent approximately the same percentage of their work time (for the month) in the test campaign.

Hurst, Tx

• Collect dues and fees; make change; keep records of financial debits and credits.• Photograph events and activities; wrote details and history of same. • Attend and record the minutes of all Society meetings.

Bachelor’S Degree, Business Administration And Management, General

Attended on academic scholarship

Interior Design

Studying for my degree in Interior Design

High School, General Studies, Graduated In Top 12% Of Class

Activities and Societies: National Honor Society, National Art Honor Society, International Thespian Society Graduated in top 12% of class.