• Developed weekly/quarterly plans to effectively meet quarterly/yearly goals• Strategized with Sales Directors to proactively build pipeline • Constructed effective messaging to break into new industries • Successfully demonstrated the value proposition of Bazaarvoice products and services • Worked cross-functionally with Marketing and other departments to drive revenue and increase customer satisfaction/sales• Liaison between the Enterprise Sales Team and Demand Gen Marketing Team to improve process • Consistently found creative ways to get access to key individuals through multiple angles on prospect accounts• Promoted Bazaarvoice Saas and Shopper Advertising Platforms• Accountable for project managing a large portfolio (Supported 4 Enterprise AE at one time)• Awarded Top Rep FY2016 - Q2, Q3 and Q4• Achieved 300% of yearly quota plan • . Volunteered as the Program Manager for Bazaarvoice Partnership with Breakthrough Austin – (Organization that helps young students prep to be first generation college students)

• Provided dedicated account management to strategic accounts • Strategically resolved customers’ concerns and issues • Consulted and coached clients to achieve greater results on Facebook• Work cross-functionally with operations and other Facebook departments to drive revenue and increase customer satisfaction

• Accountable for project managing Enterprise Accounts generating over 80k MRR (Monthly Recurring Revenue)• Accountable for increasing top accounts revenue from 80K to 140K MRR • Constantly continued to seek opportunities to drive change through team development and process management • Project managed and capacity planned for each account to ensure they had the right hosting environment for their needs• Identified, managed and escalated customer issues as necessary • Developed project plans to ensure customer goals and projects were managed effectively based on timeline goals and expectations• Worked cross-functionally within sales and other departments to drive revenue and increase customer satisfaction• Strategically resolved and worked to mitigate customers’ concerns and issues • Worked as a liaison and advocate for my accounts in order to build relationships and trust• Exhibited excellent business acumen and use of account management and project management tools• Assisted with candidate interviews and assessments• Available 24/7 to manage and escalate customer issues as necessary • Volunteered as a member of the Health and Fitness Team and successfully helped coordinate and manage events• Effectively ran the Biggest Loser Program

Emerging Business Development Consultant II • Maintained a clear understanding of how existing customers were using Rackspace solutions• Built relationships with existing customers and worked to expand their technical infrastructure with Rackspace• Responsible for full sales cycle from identifying the opportunity to close • Project managed the overall quality of deliverables and successfully contributed to monthly revenue goals• Handled over 300+ emerging Rackspace accounts• Worked closely with Engineers and SME’s to ensure the Rackspace technical environment exceeded customer’s needs • Provided Rackspace customers with a Fanatical Support experience• Educated customers on new and existing Rackspace portfolio and products• Head chairman of the Rackspace new office Design Project Acquisitions Sales Representative I • Identified opportunities by effectively qualifying customers• Prepared quotes based on Customers’ needs • Followed up with customers from lead to close of sale• Met monthly sales goals • Educated prospective customers on product sets• Engaged other departments to maximize all resources necessary to negotiate and close business

• Investigated, researched and negotiated claims• Facilitated difficult conversations regarding claim statues and outcomes • Managed multiple accounts/files • Operated as a liaison between customers and claims• Maintained customer and vendor relationships• Mitigated business risk associated with false claims• Worked cross-functionally with legal council when necessary • Proactively resolved issues

Study Breaks MagazineAccount Executive Managed 500+ accounts Prepared media kits and marketing material to position magazine in best possible light Administered follow up correspondence Worked directly with vendors Helped individual clients come up with creative strategies and advertising ideas Analyzed competitive research Launched new market in Houston, Texas Negotiated ad sales

Sales Associate Provided superior customer service and support for a fast-paced selling floor environment Educated customers about products to increase furniture sales Worked at the cash register and answering telephones

Drapery Specialist  Assisted customers with color coordination and appropriate style for their design needs Merchandising Management Managed the drapery department  Creatively organized display merchandise Coordinated design for bedroom and bathroom floor displays Bridal Consultant Ensured bride and groom are confident with purchase decisions Assisted bride and groom determine the appropriate décor for their lifestyle Office Manager  Managed payroll for 50+ employees  Handled all new-hire orientation and following paperwork  Managed accounts payable (CIP) Administered Return to Vendor (RTV) merchandise Sales Associate  Assisted in all departments as needed Bridal Consultant