Ashley Weeks Email & Phone Number

Morristown, New Jersey, Us

At Avaya, we give our customers the freedom to take their business in the directions that benefit them most. We provide the paths for both customers and their employees where every moment big and small can drive in the moment, memorable experiences. The journey is theirs at the pace that makes sense for them with the innovation without disruption they need now and the solutions they can invest in the future.In my capacity as Sales Operations Manager and Chief of Staff on the Services Team, I assisted with the transition of Edify customers to Avaya systems and led the vendor migration project, ensuring a smooth integration into Avaya's systems and processes. I was also significantly involved in the due diligence process and various post-acquisition projects, helping to facilitate a successful integration and alignment with our strategic goals.

Fishers, Indiana, Us

Edify Labs, Inc. is a global, highly configurable communications platform with the goal of strengthening connections with customers and across teams. Edify combines the core functionality of Communications Platform as a Service (CPaaS), Contact Center as a Service (CCaaS), Unified Communications as a Service (UCaaS)/Private Branch Exchange phone system (PBX) platforms with customer success tools. Edify is the first platform to offer Business Communications as a Service (BCaaS) in one dashboard with one vendor.In my role, I oversaw all financial aspects of the company, including budgeting, forecasting, account reconciliation, and profit and loss reporting. I managed Accounts Receivable and Accounts Payable, as well as payroll processing. Additionally, I handled Salesforce reporting and the processing of employee and partner commissions. Leading the HR team, I was responsible for recruitment, employee relations, and performance management, and I successfully implemented a new HR and payroll system. I also played a key role in the due diligence process for Avaya’s acquisition of Edify and managed corporate audits while collaborating with an external CPA firm on tax compliance.

Indianapolis, Indiana, Us

Sharpen is a cloud native contact center platform that enables customer experience teams to establish a better relationship with their customers. This global platform eliminates costly on premises hardware, increases agent efficiency and makes customers happier through frictionless interactions. Sharpen is committed to building a global community of companies who believe that a happy customer is a loyal brand advocate waiting to happen.I managed the financial strategy, planning, and reporting for the company, establishing comprehensive budgets that guided our financial direction. Oversight of accounting activities included income auditing, accounts payable, accounts receivable, tax compliance, and payroll. Additionally, I collaborated closely with the HR, IT, and Operations teams to ensure that our financial strategy was aligned with the company's objectives and operational needs.

Bachelor Of Health Sciences, Rehabilitation And Disability Studies

Pharmacy