• Organizer and strategist for the Luxury Sales & Services team at Churchill Downs Racetrack. Work to fulfill the hospitality needs of Churchill Downs’ luxury ticket holders by supporting and organizing the delivery of superior customer service leading up to, and during, event race days.• Serves as a liaison between the Luxury Sales & Service team, internal departments, and service vendors to ensure seamless hospitality services. • Effectively and eloquently communicate with high-level luxury guests, both before and during race days to ensure a satisfying race day experience. • Support Luxury Services by planning, organizing, and executing various events throughout the year.• Manages the Luxury Sales & Services Team's internal filing systems, accounting and budget documents, and archiving.• Complete oversight of the Luxury Sales & Services Sourcing and Procurement efforts, including product and service orders, while managing invoice submissions and purchase order processes.• Assist with the development, interviewing, hiring, and training of the Luxury Concierge Program for Oaks/Derby Days. • Experienced with SAP Ariba, ImageNow, Archtics, Salesforce CRM, Microsoft Office.• Member of the Association of Luxury Suite Directors (ALSD) and attended the 2022 conference in New York, NY.

Responsible for company marketing initiatives: curating social media postings, developing and promoting print and digital advertisements, and liaising with industry professionals and partners. Manage in-store operations and customer relations. Design and print advertisements for The Off-Track Thoroughbred and other magazines. Created promotional videos for display at regional horse competitions.Started innovative plastic feed bag recycling program, resulting in 100% of customer-returned bags sent for recycling.Manage ambassador relations and company sponsorships.

I am the manager of Facebook, Instagram, and Youtube social media accounts. I use platforms such as Hootsuite to manage the media accounts. As a content creator, I create graphics and advertisements to share online through Canva and Adobe software. I also create Youtube videos using iMovie. Create full-page magazine advertisements for the Off-Track Thoroughbred magazine. I manage the company's E-commerce website by receiving orders and making website updates. I also create blog articles on equine health. In the office, I assist in customer service activities such as taking calls and completing customer transactions. I help load customer's cars with feed bags. I created a recycling initiative in partnership with TerraCycle, making Excel Equine Feeds one of the only equine feed producers with the ability to recycle our plastic bags.

I traveled with the sales specialist to horse farms to learn about making sales. I managed the company's social media accounts and created content to share. In the office, I assisted in office duties and helping customers with their transactions.

Greet boaters who come to the gas dock, help them tie to the dock, and receive their gas. Take care of any additional needs of the customers. Also work to keep the marina clean.

As secretary, I took meeting minutes and attendance. Assisted executive board with planning chapter meetings and campus-wide events.

I am in charge of the finances for the local chapter of the National Mortar Board College Senior Honor Society.

As a campus ambassador, I promote the Margaritaville brand and laid-back lifestyle by holding multiple events on campus, passing out discount codes to margaritavillestore.com, and representing Margaritaville by wearing their gear on campus.

As the Director of Lifelong Membership, I helped graduating seniors transition into alum status within Pi Beta Phi KY Alpha. Additionally, I planned meaningful events for juniors/seniors, informational workshops, and help connect grads to alum clubs.