Ashley Wetherington Email and Phone Number

Provide clerical assistance in the creation, review and distribution of student management forms and documentationPerform entry, retrieval and distribution of course related information and data, ensuring accuracy, timeliness and compliance with established policies and proceduresProvide assistance to instructors, personnel, higher-level leadership and supervisors to facilitate course processesExecute course functions in various required platforms to verify, convene, monitor, graduate and validate coursesSchedule personnel for required training, procure and distribute funding documents and report completionsManage Student Management and Quota Control programs on behalf of the unit as the assigned program coordinatorIssue permissions as instructed to local users for functions necessary for teaching, testing and graduating classesMaintain liaisons with multiple entities to facilitate rapid and effective troubleshooting and problem resolutionEnsure proper handling of student and staff PII

Provide data entry and administrative support to multiple programs in the Career and Resource Services OfficeAct as liaison with unit representatives to track status of service members participating in programsProperly handle sensitive data and PII to ensure the accuracy of records and the privacy of clientsEnter data into multiple information systems to schedule participants for courses, record events and training, and generate enrollment and completion rostersVerify enrollment, provide reminders, and confirm completions for service members, commands, and related program coordinatorsUtilize Office Suite (Word, Outlook, Excel, Access, PowerPoint and Publisher) to create reports and correspondence for distribution to leadership, commands and clientsProvide outstanding customer service to internal and external clients, including troubleshooting routine system questions, referring clients to appropriate offices, and providing information via phone, email, and direct contactServe as Government Charge Cardholder for Personal and Professional Development, managing purchases within defined limits and maintaining detailed records

Schedule, coordinate and execute various training courses necessary for Retail Division operations and compliance(e.g. New Hire training, Food Safety, Cash Handling, monthly safety training, initial/annual firearms handling)Develop training based on the needs of the Division, deliver instruction, and evaluate feedback and data to refine course material to meet objectives and goalsAssist with special events and annual operations as subject matter expert, such as Air Show and annual inventoryCreate, maintain and dispose of employee files adhering to accepted PII safeguarding practicesRecord training sessions accurately, in a timely fashion, in multiple systems for later retrieval and referenceCreate and maintain relationships with various resources and departments to support Division needs and operationsAssist employees by providing information on employment opportunities, MCCS programs and policies, and referrals to appropriate resourcesRegularly communicate with leadership teams regarding necessary training, providing any support requested and facilitating special needs to help meet objectives (multiple sessions, evening sessions, on-site training)Request and maintain supplies to be used by and/or issued to employees, facilities, events or teamsSupport Division operations by filling multiple collateral billets as requested/required

Principal responsibilities include: Care and supervision of facility property and funds. Submission of numerous required reports regarding sales, sanitation, health and safety. Writing schedules and approving payroll. Order, receipt, quality assurance, storage, display and return of resale merchandise. Scheduling and conducting various types of professional training. Managing facility expenses to operate within organizational budget. Customer service through inquiry management and problem resolution.

Responsible for all aspects of facility management including but not limited to: Maintaining facility funds and propertyProcessing and submitting routine reports in finance, safety, health & sanitation, and maintenanceScheduling work shifts, vacation and mandatory training for employees and supervisors under my chargeOrdering, receiving and quality assurance of merchandise and suppliesEnsuring supervised employees met organization training goals in accordance with Individual Development PlansManaging facility expenses and financial analysis to operate within specified budgetCare, supervision and display of merchandise within company and vendor branding standardsPreparation and presentation of reports on facility performance, expenditures and profitabilityCustomer service and interaction, including conflict/problem resolution

Generate repeat business through exceptional customer serviceCount cash drawers and make bank depositsAssign employees to specific duties to best meet the needs of the facilityReorder inventory when upon reaching predetermined low-stock levelsInspect merchandise to verify that it is correctly priced and displayedTrain and develop new associates on point-of-sale system, standard procedures and key sales tacticsConduct annual store inventories and reconcile variance reports