Ashley Wharton

Ashley Wharton Email and Phone Number

Business & Government Coordinator of Operations at Verizon Wireless
Ashley Wharton's Location
Stone Mountain, Georgia, United States, United States
Ashley Wharton's Contact Details

Ashley Wharton work email

Ashley Wharton personal email

n/a
About Ashley Wharton

Ashley Wharton is a Business & Government Coordinator of Operations at Verizon Wireless. They is proficient in English.

Ashley Wharton's Current Company Details

Business & Government Coordinator of Operations at Verizon Wireless
Ashley Wharton Work Experience Details
  • Verizon Wireless
    Business & Government Coordinator Of Operations
    Verizon Wireless Apr 2007 - Oct 2018
    • Handling inbound customer calls while using a computer terminal, researching and resolving billing inquiries, explaining our products and services, troubleshooting service and equipment questions • Direct interface to customers of the National, Government, Consolidated Major Accounts, and small to medium Business Program• Subject matter expert in credits per call• Direct report for leaders to facilitate peer to peer coaching, as well as review weekly calls and document calls in my coaching system• Provide coaching and feedback to enhance the skills and knowledge for over 45 employees • Coordinate and communicate with directors, supervisors and resource management team the • Assist Go To Market and equipment management teams in ensuring new products launches are executed effectively and efficient• Provide consultation of product knowledge with the customer’s to better assist with Verizon Wireless services• Facilitate trainings for Lowest Credits Per Call, Train 5 to 20 small / medium business customer via webinar on the new tools and resources, with training session lasting for at minimum 1 hour• Perform call calibrations with best practice calls to promote the right call handling practices
  • Comcast Cable Corporation
    Customer Account Executive
    Comcast Cable Corporation May 2006 - Feb 2007
    • Resolving delinquent account balances• Cable and internet setup assistance and troubleshooting

Ashley Wharton Skills

Leadership Microsoft Office Management Project Management Telecommunications Microsoft Excel Team Leadership Customer Service Account Management Sales

Ashley Wharton Education Details

Frequently Asked Questions about Ashley Wharton

What is Ashley Wharton's role at the current company?

Ashley Wharton's current role is Business & Government Coordinator of Operations at Verizon Wireless.

What is Ashley Wharton's email address?

Ashley Wharton's email address is as****@****ess.com

What schools did Ashley Wharton attend?

Ashley Wharton attended University Of Phoenix.

What skills is Ashley Wharton known for?

Ashley Wharton has skills like Leadership, Microsoft Office, Management, Project Management, Telecommunications, Microsoft Excel, Team Leadership, Customer Service, Account Management, Sales.

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