Ashley Willow Email & Phone Number

Merritt Island, Florida, United States

• Boost company profits by implementing user-centric enhancements, strategically simplifying checkout processes, achieving in a significant 2-minute reduction in average transaction times and minimizing customer service efforts• Facilitate a continuous reduction in sick time, the requirement for overtime and heightened team morale across three diverse teams of approximately five members each through effective communication, fostering seamless coordination for the delivery of high-quality services, leading to increased job satisfaction and contentment• Heighten positive interactions, reviews, repeat business, and customer referrals by conducting data analysis monthly, identifying trends for product placement and store layout adjustments for 100+ items, optimizing convenience by enhancing customer navigation• Orchestrate seamless role transitions across three distinct store functions, constructing a dynamic skill portfolio to fulfill the company's need for flexible team members. This initiative not only optimized operational efficiency and diminished costs but also fortified a conducive work environment, promoting heightened employee success and job satisfaction

Melbourne, Florida, United States

• Enacted thorough security protocols, leveraging expertise in UX principles to optimize surveillance systems and conduct proactive security patrols, delivering a substantial 25% decline in security incidents, fortifying a secure work environment• Directed the education of three security personnel in emergency response procedures and safety measures, leading to a significant reduction in on-site incidents and enhancing the overall safety posture• Coordinated the management of four access control systems, ensuring a secure premises through rigorous attention to detail and strict adherence to safety standards. Facilitated a safer work environment, leading to a reduction in safety risks and decreased instances of employee absenteeism due to injuries• Implemented agile responses to evolving security protocols and emerging threats, exemplifying a robust capacity to swiftly learn and deploy new security technologies and strategies, resulting in enhanced security measures