-Executed comprehensive surveys that gathered insights from 20+ users,identifying core user personas and preferences; findings informed productdevelopment.-Performed in-depth user research through 20+ usability tests and interviewstargeting specific pain points; facilitated interviews across 2 distinct userjourneys to map out customer experiences and created detailed personas forenhanced service strategies.-Developed 5-year marketing and financial plans, pitching for clients & investors

-Transformed the end flow of the client engagement process for Kyndryl Vital through iterative creation of customized templates, workshops, and surveys.-Created a dashboard to facilitate interaction between Vital employees, clients, and alliance partners.-Website redesign for nonprofit Enduring Hearts

-Partnered with Dartmouth's Information, Technology, and Consulting to overhaul student portal and improve the major declaration process.-Applied user interface principles to design wireframes for high-fidelity Figma mock-ups.-Spearheaded user interviews using tactics such as card sorting and empathy mapping using research on information architecture.

-Creating and implementing surveys, UX, wireframing for various projects by City Tech involving the university website, IRB proposals, and more, impacting over 17,000 students and prospective students-Mentoring undergraduate and graduate students in graphic design projects

-Discuss concepts, design artwork, present artwork and make edits with Magnuson Center for Entrepreneurship Program Manager-Work with a wide range of media and use graphic design software

-Guided students in design principles and multiple projects from start to completion

-Partnering with Dartmouth College's Student Wellness Center to reframe campus culture to support student wellness-Working in collaboration with two fellow student designers to address a campus-wide mental health crisis-Conducted 22 semi-structured interviews with SWC staff, student interns, and undergraduates regarding experiences with wellness programming and counseling services, resulting in nuanced insights across positionalities

-Worked as part of TXSCL leadership board to organize and run events at the TSJCL State Convention-Proposed and passed Amendments to the TXSCL Constitution and Bylaws, focusing on inclusive language and policies that would help to foster change

-Assists Program Manager with administrative tasks for MCE-Conducts research to prepare for MCE entrepreneurship and experiential programming, etc.-Assists in drafting marketing materials, proofs documents and electronic marketing materials-Prepares receipts, payment requests and other administrative and accounting documents-Confirms appointments and meetings for MCE programs-Teacher Assistant for Entrepreneurship Living Learning Community

-Conducted research on the state of the art in chatbots and mental health apps-Conducted multiple surveys and interviewed stakeholders-Designed brand avatar "Libbie"-Attended conferences on conversational UI/UX design-Helped create the next iteration of working prototype

-Analyzed customer interviews and research -Manually connected mentors and mentees-Obtain feedback from user interactions-Co-wrote proposal to partner with Magnuson Center for Entrepreneurship-Recruited possible clients -Created spreadsheets (Excel and Google) to facilitate connecting mentors with mentees-Presented Capstone on possible improvements in operations and marketing to company

Assisted painting classes for students from elementary school to high school at an art studio, specifically with drawing and painting

-Led thousands of Texas students in area, state, and national conventions-Responsible for leading multiple voting and election events at state-Upheld Robert’s Rules of order at board meetings and convention events -Interviewed and reviewed all applications for candidates