Ashley Cheng Email and Phone Number
I don’t wake up to my alarm, I wake up to my missions. Ashley is a driven and strategic product marketer that strives in highly dynamic environments. Experienced in SaaS, e-commerce and tech enterprise (Microsoft). Her expertise include positioning & messaging, product-led marketing, mix-channel demand generation, content creation, data analysis, market research, community management, CRM, process mapping, critical thinking and pushing new initiatives. She is always willing to go the extra mile in order to create impact and results.
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Head Of GrowthUsersnap Jun 2023 - PresentLinz, At -
Growth LeadUsersnap Mar 2022 - May 2023Linz, At- Steering product-market fit through company OKRs- Driving GTM strategy and product release communication - Scaling growth and leading a motivated team of 4 (and expanding 👋) -
Senior Product Marketing ManagerUsersnap Jan 2020 - Feb 2022Linz, At- Product marketing responsibility: website content and UX, features launch, product education, direct marketing, community management. - Brand marketing responsibility: brand tone of voice, product positioning and messaging. - Content marketing responsibility: blog posts, e-books, webinars, customer success stories, newsletters, tutorial videos. -
Growth & Content Marketing ManagerUsersnap Feb 2019 - Jan 2020Linz, At- Oversee content (blog, ebooks, landing pages, videos) research, creation, SEO and distribution.- Deploy activation and retention CRM communications for leads, signups and customer nurturing. - Support social media and remarketing campaigns. - Develop seasonal campaigns and increased new customers by 47% in one quarter. - Build strategic partnerships within the industry. -
Digital Marketing SpecialistCr Systems Feb 2018 - Jan 2019Newport, Isle Of Wight, Gb- Ownership of website, blog, multichannel advertisements and communication. - Manage PPC campaigns from strategies to implementation on search engines, display networks, social media and relevant websites. - Email and content marketing to cultivate customers effectively and meaningfully. - Create engaging and outstanding content to capture customers at different stages of the funnel. - Social media followers tripled in 8 months.- Analyse website and campaign metrics to optimise engagement and provide recommendations for product development. - Market research to stay on top of competitors and their marketing approach. -
Crm Marketing ExecutiveZalora Group Jan 2016 - Sep 2017Singapore, Singapore, Sg- Ownership of the operation and performance of Taiwan's CRM email and mobile communications. (Newsletters, app notifications, web push notifications, SMS...)- Contribution of channel revenue YoY growth 323%.- Lead coordinator and analyst of Hong Kong, Singapore and Taiwan markets.- Specialize in content personalization and automation.- Build meaningful fashion campaigns for relevant customer segments to maximize the shopping experience.- Move align with business objectives and conduct meaningful testing and analysis to identify impactful developments that will improve the communication strategies.- Utilize technology and creativity to push the boundaries of CRM.- Supporting promotional and transactional campaigns and regional developing campaigns.- Assisting in the optimization of CRM related communications, such as the partnership team, to broaden the business aspect. -
Product Marketing Executive (Fixed-Term)Bosch Jul 2015 - Dec 2015Gerlingen-Schillerhöhe, Baden-Wuerttemberg, De- Marketing strategies planning for products, sales performance analysis and forecasting.- Project manager for product releases, marketing collateral and packaging issues, liaising with buyers, sales, customer service production departments.- Lead of team communication and process improvement. -
Product Marketing - Sales & Marketing AssistantMicrosoft Jul 2014 - Jan 2015Redmond, Washington, Us- Product representative of Office 365. - Travel to support enterprise customers on site for advance Office 365 use cases.- Promote in big consumer tech events.- Project coordinator for Microsoft Experienced Association(MEA) membership administration, newsletters, network events and other activities. -
Campus RepresentativeEf Education First Jul 2013 - Jun 2014Zurich, Zurich, Ch- Planning and execution of campus promotion campaigns and road-shows.- Social media management. -
Summer InternChina Life Insurance Co.Ltd Jul 2012 - Aug 2012北京, Cn- To promote life insurance plans.- To design surveys to gather customers' preferences and needs.
Ashley Cheng Education Details
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Product Marketing AllianceProduct Marketing Core -
Usi Università Della Svizzera ItalianaMarketing Management -
National Taipei UniversityMarketing
Frequently Asked Questions about Ashley Cheng
What company does Ashley Cheng work for?
Ashley Cheng works for Usersnap
What is Ashley Cheng's role at the current company?
Ashley Cheng's current role is Growth and Product Marketing @ Usersnap🤸🏻♀️ex-Microsoft, ex-Zalora.
What schools did Ashley Cheng attend?
Ashley Cheng attended Product Marketing Alliance, Usi Università Della Svizzera Italiana, National Taipei University.
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