Ashley Cheng

Ashley Cheng Email and Phone Number

Growth and Product Marketing @ Usersnap🤸🏻‍♀️ex-Microsoft, ex-Zalora @ Usersnap
Ashley Cheng's Location
Milan, Lombardy, Italy, Italy
About Ashley Cheng

I don’t wake up to my alarm, I wake up to my missions. Ashley is a driven and strategic product marketer that strives in highly dynamic environments. Experienced in SaaS, e-commerce and tech enterprise (Microsoft). Her expertise include positioning & messaging, product-led marketing, mix-channel demand generation, content creation, data analysis, market research, community management, CRM, process mapping, critical thinking and pushing new initiatives. She is always willing to go the extra mile in order to create impact and results.

Ashley Cheng's Current Company Details
Usersnap

Usersnap

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Growth and Product Marketing @ Usersnap🤸🏻‍♀️ex-Microsoft, ex-Zalora
Ashley Cheng Work Experience Details
  • Usersnap
    Head Of Growth
    Usersnap Jun 2023 - Present
    Linz, At
  • Usersnap
    Growth Lead
    Usersnap Mar 2022 - May 2023
    Linz, At
    - Steering product-market fit through company OKRs- Driving GTM strategy and product release communication - Scaling growth and leading a motivated team of 4 (and expanding 👋)
  • Usersnap
    Senior Product Marketing Manager
    Usersnap Jan 2020 - Feb 2022
    Linz, At
    - Product marketing responsibility: website content and UX, features launch, product education, direct marketing, community management. - Brand marketing responsibility: brand tone of voice, product positioning and messaging. - Content marketing responsibility: blog posts, e-books, webinars, customer success stories, newsletters, tutorial videos.
  • Usersnap
    Growth & Content Marketing Manager
    Usersnap Feb 2019 - Jan 2020
    Linz, At
    - Oversee content (blog, ebooks, landing pages, videos) research, creation, SEO and distribution.- Deploy activation and retention CRM communications for leads, signups and customer nurturing. - Support social media and remarketing campaigns. - Develop seasonal campaigns and increased new customers by 47% in one quarter. - Build strategic partnerships within the industry.
  • Cr Systems
    Digital Marketing Specialist
    Cr Systems Feb 2018 - Jan 2019
    Newport, Isle Of Wight, Gb
    - Ownership of website, blog, multichannel advertisements and communication. - Manage PPC campaigns from strategies to implementation on search engines, display networks, social media and relevant websites. - Email and content marketing to cultivate customers effectively and meaningfully. - Create engaging and outstanding content to capture customers at different stages of the funnel. - Social media followers tripled in 8 months.- Analyse website and campaign metrics to optimise engagement and provide recommendations for product development. - Market research to stay on top of competitors and their marketing approach.
  • Zalora Group
    Crm Marketing Executive
    Zalora Group Jan 2016 - Sep 2017
    Singapore, Singapore, Sg
    - Ownership of the operation and performance of Taiwan's CRM email and mobile communications. (Newsletters, app notifications, web push notifications, SMS...)- Contribution of channel revenue YoY growth 323%.- Lead coordinator and analyst of Hong Kong, Singapore and Taiwan markets.- Specialize in content personalization and automation.- Build meaningful fashion campaigns for relevant customer segments to maximize the shopping experience.- Move align with business objectives and conduct meaningful testing and analysis to identify impactful developments that will improve the communication strategies.- Utilize technology and creativity to push the boundaries of CRM.- Supporting promotional and transactional campaigns and regional developing campaigns.- Assisting in the optimization of CRM related communications, such as the partnership team, to broaden the business aspect.
  • Bosch
    Product Marketing Executive (Fixed-Term)
    Bosch Jul 2015 - Dec 2015
    Gerlingen-Schillerhöhe, Baden-Wuerttemberg, De
    - Marketing strategies planning for products, sales performance analysis and forecasting.- Project manager for product releases, marketing collateral and packaging issues, liaising with buyers, sales, customer service production departments.- Lead of team communication and process improvement.
  • Microsoft
    Product Marketing - Sales & Marketing Assistant
    Microsoft Jul 2014 - Jan 2015
    Redmond, Washington, Us
    - Product representative of Office 365. - Travel to support enterprise customers on site for advance Office 365 use cases.- Promote in big consumer tech events.- Project coordinator for Microsoft Experienced Association(MEA) membership administration, newsletters, network events and other activities.
  • Ef Education First
    Campus Representative
    Ef Education First Jul 2013 - Jun 2014
    Zurich, Zurich, Ch
    - Planning and execution of campus promotion campaigns and road-shows.- Social media management.
  • China Life Insurance Co.Ltd
    Summer Intern
    China Life Insurance Co.Ltd Jul 2012 - Aug 2012
    北京, Cn
    - To promote life insurance plans.- To design surveys to gather customers' preferences and needs.

Ashley Cheng Education Details

  • Product Marketing Alliance
    Product Marketing Alliance
    Product Marketing Core
  • Usi Università Della Svizzera Italiana
    Usi Università Della Svizzera Italiana
    Marketing Management
  • National Taipei University
    National Taipei University
    Marketing

Frequently Asked Questions about Ashley Cheng

What company does Ashley Cheng work for?

Ashley Cheng works for Usersnap

What is Ashley Cheng's role at the current company?

Ashley Cheng's current role is Growth and Product Marketing @ Usersnap🤸🏻‍♀️ex-Microsoft, ex-Zalora.

What schools did Ashley Cheng attend?

Ashley Cheng attended Product Marketing Alliance, Usi Università Della Svizzera Italiana, National Taipei University.

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