Ashley Agbay, Mba Email & Phone Number

Nashville, Tennessee, United States

Nashville, Tennessee, United States

Nashville, Tennessee, United States

• Continued to serve as a.5 FTE team member for the Workforce Analytics Team
• Supported Senior Program Managers and Program Managers on the Workforce Analytics team to ensure growth and development
• Developed training program for new hires and established milestones and systems to ensure appropriate progress
• Trained other Aya and Lotus employees on bridging the gap between operations and reporting
• Partnered with the reporting and BI team to identify BI dashboards that could improve operations for the workforce analytics team
• Authorized completion of new reporting metrics not previously established

Nashville, Tennessee, United States

• Served as a team member on the Workforce Analytics team with minimal direction
• Identified internal needs and trends and reported opportunities for growth to leadership
• Provided reporting on market intelligence, demand changes, and regional trends
• Completed data-driven presentations for internal team members and coached teams on presenting information to the client
• Produced ad-hoc reporting for any data requests received by the Workforce Analytics team
• Generated quarterly reporting for MSP and Non-MSP clients for internal team members to present on performance with clients

San Diego, California, United States

• Continued to serve as the main point of contact for Non-Clinical contract labor staffing at the client and providing support for the Workforce Analytics team at Aya Healthcare
• Implemented process changes to improve efficiencies in fulfillment efforts
• Partnered with vendor agencies to identify strategies to improve quality of candidates and understanding of client's business needs
• Served as a trainer for new hires providing non-clinical program management support within the Aya Healthcare organization and other lotus brands
• Participated in mentorship program for the Program Management department and worked with mentees on personal and professional development

San Diego, California, United States

• Continued to serve as the main point of contact for Non-Clinical contract labor staffing at the client
• Handled escalations from clients regarding candidate performance and relayed coaching and development requirements on behalf of the client
• Worked with the workforce analytics team to complete reporting requests from internal team members
• Provided reporting on quarterly performance in the form of Quarterly Business Reviews and other reporting metrics

San Diego, California, United States

• Managed Non-Clinical Staffing program as an Account Manager and Program Manager
• Liased wtih Recuiters and Partner agencies to fill Non-Clinical positions at the client site for Onsite, Hybrid, and Remote positions
• Cultivated and maintained valueable relationships with current clients
• Attended department meetings at the client to represent contract labor and report on updates
• Provided the highest level of service delivery and satisfaction by proactively engaging with key client stakeholders to understand business needs and identify solutions
• Shortlisted candidates for hiring managers and coordinated interviews and follow up meetings to fill positions

San Diego, California, United States

• Provided on-site administrative support for program managers
• Managed client Learning Center processes to ensure travelers were set up in the system to complete pre-hire modules and continued education
• Distributed and followed up on evaluations to be completed by client managers on travel clinicians
• Reviewed documentation to ensure accuracy and processed data to be relayed securely to the client
• Assisted with client/staff inquiries while maintaining confidentiality
• Reviewed candidate profiles to ensure completeness, accuracy, and adherence to submission processes

Greater San Diego Area

• Worked with other Employee Expereince team members to triage calls, answering questions, and redirecting to appropriate internal team members
• Processed and redistributed all incoming mail and invoices
• Coordinated meetings and managed conference rooms for four buildings
• Partnered with compliance team to identify forms and items that needed to be shipped out to travel clinicians to ensure timeliness in pre-hire testing completion

Carlsbad, CA

• Led new team members on store responsibilities
• Established organization system
• Planned weekly schedule for store and events
• Maintained relationships with community members and local businesses
• Managed store inventory and baking schedule
• Collaborated with owner and sales director on special projects

• Assisted ER doctors, nurses, and techs in patient and patient family care
• Shadowed triage assessment and maintained medical device function before and after assessments
• Organized patient paperwork to increase efficiency between triage lobby and the two emergency department centers

• Provided exceptional customer service
• Put orders together for customers in store or over the phone
• Collaborated with manager to strengthen production of the team
• Trained new team members

• Assisted professor in lecture and procedures for Microbiology Lab
• Worked hands-on with students in lab
• Maintained function of lab equipment and devices
• Trained in biohazard waste management related to chemicals and bacteria used in lab

• Learned fundamentals in workplace safety and woodwork artistry
• Assisted carpenter in building desks, cabinets, and other various furniture for the school

• Completed work orders assigned to team
• Inspected buildings for need of repair
• Led team of 6 in completing work orders for painting and trained new members

• Assisted in back-office work by organizing patient charts and uploading information to computer charting system
• Provided assistance in restocking office
• Served as a means of communication between doctor and clients

• Provided care for San Diego Population on the MedSurg floor and developed nursing skills including vital signs, head to toe assessments, psychosocial assessments, dressing changes, and patient charting
• Built upon assessment skills and developed interventional skills by administering prescribed medicine and treatments and assisting in lab and imaging for patients

• Provided assistance to nurses and company for an elderly woman
• Monitored well-being and reported to patient's daughter with updates on emotional, mental, and physical health

• Provided care for veterans and developed introductory nursing skills including vital signs, head to toe assessments, psychosocial assessments, dressing changes, and patient charting

• Taught student fundamentals of music and bassoon technical skills
• Assisted on trouble spots in music being taught in school

Master Of Business Administration - Mba

Applied Health Science

Emt-Basic, Emergency Medical Technology/Technician (Emt Paramedic)