As Service Manager, I was able to work every position in this restaurant averaging $60K sales each week. I also was a member of the opening team and traveled the southeast opening new stores and preparing trainers to teach employees. ¥Trained incoming managers on effective methods of education, customer service, and team building 
¥Motivated staff through daily meetings, teachings, and contests
¥Ensured a high level of satisfaction by delivering personal attention to guests in order to create repeat clientele¥Maintained effective communication and positive outlook in a face-paced environment¥Adhered to all local, state, and federal laws regarding responsible alcohol service¥Consistently maintained company standards in a clean, set, and ready environment¥Recruited and trained incoming hourly staff¥Consistently met labor and sales goals ¥Maintained consistent SOCF by setting up declining budgets and sales forecasts ¥Worked frequently with the P&L in order to determine areas of revenue improvementSPECIALITIES:Customer ServiceLeadershipTrainingAdministrationManagementMarketingHospitalityFood Safety

I work closely with members of the Board of Directors to strategically plan, implement, and oversee a Burning Man regional sanctioned event for 1000+ people while maintaining federal, state, and local legal compliance.¥Executes financial planning and budgets in order to secure critical infrastructure by negotiating with landowner(s) and outside companies such as medics, insurance, security personnel, etc. 
¥Manages social media outlets to aid in advertising for ticket sales, education for attendees, and general information 
¥Creates content and manages distribution of bi-weekly e-mail newsletter 
SPECIALTIES:Strategic PlanningSocial Media MarketingCommunity OutreachLeadershipTraining StaffFinancial Planning/ManagementCrowd ManagementAdministrationCrisis Management/Emergency PlanningEvent OperationsProject ManagementDelegation

I oversee all aspects of the organization, promotion, selling, and managing of products while abiding by federal, state, and local laws. ¥Promote community engagement by working closely with law enforcement and safety teams¥Educate others on fireworks safety¥Spread brand awareness through word-of-mouth marketing techniques¥Distribute posters, stickers, and flyers throughout the community¥Operate as the “face” of a brand in physical and virtual networks¥Attend relevant events to create brand recognition¥Transport promotional materials to and from various locations¥Evaluate customer feedback and respond to issues¥Oversee all staff¥Employ social media marketing to promote brandSPECIALTIES:InventorySafetyCommunity Outreach/EngagementPromotionsSocial MediaPublic RelationsHootsuiteFinancial AnalysisMarketingEmergency PreparednessCommunicationsPublic Relations

¥Works remotely to ensure all tasks are completed in a timely manner and in accordance with HIPPA regulations¥Ensures all patient information remains confidential¥Maintained effective communication and positive outlook in a fast-paced, medical environment¥Responsible for appointment/procedure scheduling¥Consistently maintained company standards in a clean environmentSPECIALITIES:AdministrationManagementHospitalityDocument ManagementConfidentiality

I assisted the Coordinator of Choral Activities with all aspects involved in operating a touring choir. ¥Planned and organized all aspects of domestic/international tours including performance venues, lodging, transportation logistics, delegation of tasks, etc.¥Developed an array of marketing tools including print ads and brochures¥Implemented, trained, and managed a leadership team of 20+ students to facilitate the completion of daily operations¥Served as an ambassador for the college whilst attending performances, community events, and professional conferences¥Grew the amount of applicants to the music program by 200% in 3 years¥Participated in weekly marketing/production meetings with Clayton Center for the Arts staff to ensure event operations ran smoothly for all parties ¥Served as a production manager and print/digital promoter for large-scale events including festivals, performances, and concerts¥Managed guest artists by negotiating fees, creating calendars, and social media promotion¥Worked with in-house graphic designer and communications/marketing department to create logos, press releases, promotional materials, and content to be used in various social media outlets to effectively market events¥Recruited students to the college and the program by creating content and promotional materials for distribution¥Oversaw all aspects of division auditions for incoming students, including scheduling, marketing, financial aid budgeting/analysis, contracts, etc.¥Worked closely with local community associations to create mutually beneficial relationships¥Streamlined execution by implementing digital processesSPECIALTIES:Strategic PlanningSocial Media MarketingCommunity Outreach/EngagementHigher EducationLeadership Training and developmentSupervising StaffFinancial Planning/ManagementCrowd ManagementAdministrationCrisis Management/Emergency PlanningEvent OperationsProject ManagementDelegation

I work to promote upcoming events via multiple social media channels and in-person promotions by generating a buzz about the event itself. ¥Advertise events on multiple social media networks¥Spread brand awareness through word-of-mouth marketing techniques¥Distribute posters, stickers, and flyers throughout the community¥Operate as the “face” of a brand in physical and virtual networks¥Attend relevant events to create brand recognition¥Transport promotional materials to and from various locationsSPECIALTIES:Marketing Social MediaCommunicationBrand recognitionAdvertising

Elected to this position, I worked closely with the Executive Committee to engage, educate, grow, and promote the county party with the goal of electing party members. ¥Conducted meetings in the absence of the Chair¥Organized and promoted large-scale fundraising events ¥Led the Social Media committee to create more profiles, newsletters, etc. ¥Helped develop, implement, and edit by-laws, job descriptions, etc. ¥Scheduled events with local/state candidates¥Served as the face of the party at local functions and virtual venuesSPECIALTIES:Community Outreach/EngagementMarketingAdvertisingProject ManagementEvent ManagementPublic RelationsCommunicationSocial Media MarketingScouting/Booking LocationsBudgetingFinancial AnalysisLeadershipOrganization

I worded to resolve delinquency through negotiation and problem-solving while adhering to company, state and federal guidelines. I consistently met all three monthly goals.¥Managed a portfolio of accounts through telephone negotiations with customers¥Communicated professionally with customers concerning their pay dates/amounts and acceptable payment arrangements¥Planned, scheduled and executed daily workload between phone calls, field chases and legal notices¥Conducted research on no contact accounts, researched contracts and reviewed documentation¥Analyzed debt to income information from customers to set up payment plansSPECIALTIES:ResearchPhone EfficacyFinance ManagementCollections