Ashley Barcenas Email & Phone Number

Miami/Fort Lauderdale Area

Member Flyers:• Created and managed templates for members' flyers on a weekly and/or monthly basis.• Requested and organized photos for inclusion in the flyers.• Maintained an up-to-date photo database for easy access.• Collaborated with the sales team to gather and maintain necessary data.• Assisted the sales team in creating sales sheets, promotions, and minor holiday offerings.Brand Creation:• Crafted a compelling and distinctive brand identity that resonates with the target audience, reflecting their needs and preferences.• Used brand guidelines and resources to assist members in understanding and implementing the brand consistently across all touchpoints.• Conducted interactive workshops and training sessions to onboard members and ensure a deep understanding of the brand's values and messaging.• Offered personalized support to address individual members' needs and align the brand with their specific requirements.• Continuously gathered feedback and insights from members to refine the brand and enhance its relevance and impact.New Marketing Initiatives:• Collaborated closely with the sales team to develop innovative marketing strategies.• Identified and implemented initiatives aimed at increasing new business opportunities.On-Line Proprietary Quoting System:• Ensured the smooth functioning of the on-line quoting system.• Conducted training sessions for existing and new staff members on system usage.• Trained vendors on how to use the system efficiently.• Produced themed catalogs from the database to showcase products effectively.• Collaborated with the sales team to create new catalogs.• Coordinated with programmers to implement updates and improvements to the program.

Miami/Fort Lauderdale Area

Miami, Florida, United States

Miami/Fort Lauderdale Area

• Assisted team with day-to-day marketing tasks and project coordination with flyers, letterhead designs, and exhibition projects.• Created clear and concise written correspondence, including letters and emails.• Monitored competitor activity and analyzed market changes and marketing strategies.

United States

• Welcome patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.• Ensures availability of treatment information by filing and retrieving patient records. Entering and submitting electronic or over-the-phone prescriptions as needed and/or prescribed by provider.• Maintains patient accounts by obtaining, recording, and updating personal and financial information.• Obtains revenue by recording and updating financial information; recording and collecting patient charges.• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.• Helps patients in distress by responding to emergencies.• Protects patients' rights by maintaining confidentiality of personal and financial information.• Contributes to team effort by accomplishing related tasks as needed.

Miami/Fort Lauderdale Area

• Exceptional leadership, organizational, oral/written communication, interpersonal, analytical, and problem resolution skills. Thrive in both independent and collaborative work environments.• Careful cash handling skills when processing customer’s transactions and/or answering any questions that may arise.• Prepare cash and supply shipments in a timely matter that meet the demand of the store. Outstanding cross-selling skills that helped me not only meet, but surpass my goals each quarter.• Efficient in setting up appointments for both in-store and over-the-phone customers, along with leaving messages for other employees.• Take credit card applications for customers and help explain the benefits of our products; Help customers get in contact with the right person to assist in personal loans, business loans, mortgage loans, auto loans, lines of credit, retirement plans, life annuities, and any other product available to them. • Help set up bank-at works where our employees go to the customer’s place of business and explain benefits of our accounts and open personal accounts on the spot. • Take part in team building exercises where we shadow one another and praise each other’s strengths while also giving feedback on how we can improve in certain areas. • Trained in loss prevention and fraud management through online courses and personal experience. • Responsible for both opening and closing bank in compliance to dual-control procedures and ensure the safety of both customers and employees.

Miami/Fort Lauderdale Area

Sales Associate• Courteously greet customers and efficiently process transactions within busy, fast-paced sales environments. Operate cash register, scanners and computers to itemize and total customer purchases; collect payments and make change for cash transactions; and balance drawer at the end of each shift. Assist with store stocking, floor-sets, and opening/closing procedures.• Commended by supervisors for flexibility in changing work hours when asked and filling in during scheduled off-days absent employees. • Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employees alike.