Ashley Bastos Email & Phone Number

Heredia, Costa Rica

Heredia, Costa Rica

• Contract creation and management for direct materials within the system as requests come in through ServiceNow – changes could be but are not limited to pricing updates, target quantity, contract and payment terms, as well as updates purchase orders.• Invoice discrepancies analysis in order to process payment to suppliers in a timely manner.

• Negotiate and work along with suppliers and internal stakeholders, to guarantee the receipt ofdirect materials as needed, to cover the demand and production as indicated by planning.• Supplier relation management, to keep up to date all information in the systems such as POsdelivery dates, pricing, item attributes. This mostly through the creation of weekly reports to followup as well as biweekly calls with vendors and stakeholders.• Analyze inventory levels held by the… Show more • Negotiate and work along with suppliers and internal stakeholders, to guarantee the receipt ofdirect materials as needed, to cover the demand and production as indicated by planning.• Supplier relation management, to keep up to date all information in the systems such as POsdelivery dates, pricing, item attributes. This mostly through the creation of weekly reports to followup as well as biweekly calls with vendors and stakeholders.• Analyze inventory levels held by the company to drive actions, optimize, and fulfill thematerial needs, this by releasing purchase orders as needed based on current information as wellas requisitions generated by system.• NPI buying activities, including RFQ of new parts created by engineering, compare terms and pricingof multiple vendors to select the best and implement the new materials in the system as needed. Show less

• Assist customers with order related issues, through phone, chats and emails.• Collect customer information to search their accounts in the software to analyze the issues and provide effective solutions.• Provide weekly group and individual feedback to improve team metrics.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Technical Degree And High School Diploma, Executive For Customer Service