Ashley Berfield Email & Phone Number

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• Oversees communication projects from inception to completion in Workfront• Ensures that each part of the project moves through the pipeline and is finished on time• Checks initial project request for clarity and requests additional information if needed• Creates project timelines and balances workloads and priorities based on client needs• Works with clients and internal client service teams to find solutions to tight deadlines• Sets expectations with clients on turnaround times

Greater Atlanta Area

• Coordinate production of printed materials, or print related services for the company’s customers. • Maintain positive customer relations through active engagement of the customer through all stages of the manufacturing process from initial contact through final disposition of the customers product. • Coordinate production of components with other internal plants and/or external vendors as required.

Atlanta, Ga

• Managed communication between customer and internal departments.• Executed revenue recovery tasks for all accounting activities by working with vendors and customers toensure proper payment.• Managed the customer service team and the accounting staff by aiding in day to day responsibilities, jobtrafficking and by leading in problem solving tasks.• Streamlined job intake process to allow for a more efficient process.

Greater Atlanta Area

Managed, maintained and updated clients’ websites and social media programs. Completed assigned design projects.* Collaborated with the president to establish a social media presence, successfully garnering more than 114,000 likes since its inception.

Smyrna, Ga

Designed advertisements for business directories and newsletters for a wide variety of industries* Created newsletter and directory layouts for assigned accounts* Managed the account tracker which compiles hundreds of accounts and serves as a database ofall client communication, as well as timelines around products requested and delivered* Interacted with clients through email and phone communication to ensure overall satisfaction

Athens, Ga

*Assist on-campus residents troubleshoot the UGA internet connection*Answer phone calls and go on site for appointments

Athens, Ga

HSBT is a student run ad agency that is through the Grady School of Journalism at UGA. I worked with a restaurant called 5 & 10 and where we helped with advertisements and other ways to promote the company. I worked with Uzupis non-profit local theatre company promoting social change in Athens, GA. We also re-branded Uzupis and I collaborated on designing a new website for them.

Athens, Ga

Laid the foundation for Blvd. Magazine startup initiative to attract a younger target market tothe newspaper, and assisted the company in growing from five people to over 50 interns.* Established a database through capitalizing on a marketing presence at local festival called AthFest* Promoted the company, designed the website, and created coupons and advertisements

Athens, Ga

Researched existing clients to facilitate expansion and retention of critical accounts* Modified images for website compatibility and conceptualized copy for advertisements

Athens, Ga

I worked with Canopy Studios through HSBT which is a student ad run agency from the Grady School of Journalism at UGA. I designed flyers and we created media kits for them as well.

Athens, Ga

Devised all advertisements for events and programs including UGA Idol and weekly events* Praised for quality of work and commitment to producing high-quality advertisements

Bachelor Of Arts In Journalism, Advertising

Activities and Societies: Ad Club, HSBT

Certificate In Web Design

Bachelor Of Arts In Journalism, Advertising