Ashley Bowling Email & Phone Number

Houston, Texas, United States

Versailles, Ky

*Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. *Reorganized the sales floor to meet company demands and determined focus points to boost sales. Stocked inventory when shipments were received. Shipments had a 48 hours turnaround. Worked closely with the district manager to formulate and build the store brand using company visual guidelines. *Addressed and corrected sales staff communication issues in a tactful and effective manner. Trained staff to deliver outstanding customer service by not just assisting but selling to each customer. Finding the customers needs by using open ended questions. *Trained all new managers on store procedures and policies. Retrained current 1st Assistant Manager to move into Store Manager position. *Completed weekly schedules according to Cato Fashions payroll policies and adjusted depending on sales volume on a daily basis. Determined staff promotions and demotions, and terminated employees when necessary.

Lexington, Ky

Picking and packing customer orders using my organizational skills to get the job done timely and efficiently.

Lexington, Kentucky

Maintained a 1500+ picking rate on a daily basis with minimal time off task. Used time management skills to assis management in getting orders out on time.

Berea, Kentucky

Ran a parts paint line using quick working skills to acheeve and maintain a high productivity rate.

Lexington, Ky

Houston, Texas

*Delivered excellent customer service by greeting and assisting each customer, using open ended questions to find the customers needs. Addressed customer inquiries and resolved complaints using my best judgement as well as Bath & Body Works guidelines. *Acted as Acting Store Manager and assisted in recruiting and training new staff. Directed and supervised employees engaged in sales, inventory-taking and training and development. Completed a series of training sessions to advance from Assistant Manager to Store Manager. Trained all new managers on store procedures and policies and implemented all new company policies. Trained staff to deliver outstanding customer first standards. *Contributed to merchandising/sales ideas at district round table meetings. Controlled total floor-set changes by using company guidelines and customer focus points. Worked closely with the district manager to formulate and build the store brand. *Supervised a team of 20-50 associates and management employees (depending on peak and off peak seasons). Completed weekly schedules according to payroll policies and adjusted daily depending on sales volume.

Aiken, Sc

Pikeville, Ky