Provide operational support, development and technical leadership for all iOS and Android Based Mobile Devices used throughout the Macy's and Bloomingdale's Organization - 100,000 Plus Devices. Areas of responsibility include: ● Maintaining the overall health and stability of the Macy's Mobile Environment providing operational support. ● Utilize the AirWatch Mobile Device Management Console to support Production & Development Environments.● Collaborate with various Infrastructure based teams to address security/connectivity issues while mitigating the business impact throughout resolution development.● Scheduling and implementing application version deployments and updates.● Provide implementation and training documents to external Users to ensure project/deployment success.● Manage various COPE/BYOD Initiatives● Xcode Development utilizing Swift

Provide leadership development, technical and inclusion training for 100,000 plus Associates at all levels of IT in the following areas:● Lead workshops on Diversity & Inclusion to enhance employee engagement & promote team effectiveness● Provide internal consultation, coaching, feedback and train-the-trainer development for new facilitators and subject-matter experts of IT professional development and technical training courses ● Analyze training data and training trends across the organization to identify areas of opportunity and propose solutions● Collaborate with Human Resources and other key business partners to align training goals and course objectives with organizational employee performance and development needs● Compile training data from disparate systems to produce reports which helped facilitate better training decisions and forecast training needs proactively for geographically dispersed employee population● Analyze shifts in organizational needs or workplace trends and make appropriate updates to training content or delivery to better align with business needs and increase training adoption rates● Create and maintain a schedule for all professional development, technical and diversity and inclusion courses for over 2300 Systems & Technology associates across the U.S. ● Enhance employee leadership development skills, business acumen, and technical expertise through effective facilitation techniques and on-the job training● Work with external vendors and training suppliers to define and develop solutions that align with MST culture and functional areas

Responsible for maintaining the overall health of the Macy’s Systems & Technology Customer Information Management (CIM) Environment. ● Worked with third party data collection and reporting companies to monitor customer data ● Managed batch jobs and generated SQL based reports, provided SQL server analysis and development that supported business initiatives for the Marketing division● Facilitated project execution for technical implementations that impacted the CIM operations environment, including reporting updates to senior level executives on key project status and accomplishments

Overall responsibility included supervising a felony caseload of 30 plus individuals. Focused on all aspects of Law Enforcement.

Responsibilities included organizing and implementing appropriate instructional programs in a learning environment that encouraged students to develop and fulfill their academic potential. This included; tutoring, curriculum planning, classroom management, grading academic material, providing immediate feedback while serving as a mentor to advanced placement students and facilitating remote academic courses for the Georgia Virtual School.

Purchasing AnalystDuties included staging and managing stock in 12 regionally located distribution facilities across the United States. Procured fiber, Copper, and Aluminum Cable from strategically selected vendors and negotiating and maintaining adequate contract pricing that met the needs of the company.Inside Sales RepresentativeMy responsibilities included; receiving and processing telephone calls from customers and vendors, communicating with internal departments to insure sales transactions, prepared orders, quotes, return authorizations, credits, product additions and made outbound sales calls that supported outside plant and premise equipment.