Perform accounts payable functions; Perform accounts receivable functions; Monitor and record company expenses on fuel cards, credit cards, and petty cash; Oversees confidential Human Resources aspects, including hiring/termination procedures, health insurance renewals and enrollments, Workers Compensation claims, FMLA claims and general HR office matters; Involved in annual renewal of General Liability and Professional Liability insurance coverages for the company, including annual audits; Processes payroll bi-weekly for 100+ employees, including verifying payroll deductions, paying federal taxes, and managing 401(k) contributions in compliance with payroll laws; Compiles bank and credit card account reconciliations monthly and presented cash position to Company President.; Works closely with CPA in quarterly and yearly financial closing processes, including reconciling transactions, filing federal and state tax forms, yearly 1099s and W2s; Compiles financial reports and presented yearly Profit and Loss data at Annual Board of Director meetings; Created updated Employee Handbook for Company.

Provided excellent and efficient service, leading to increased customer satisfaction ~ Created invoices for billing purposes ~ Effectively scheduled customers into system for reservations and appointments ~ Assisted customers in transactions and purchases ~ Efficient in answering multiple phone lines and transferring calls; communicating coherently through emails

Provide excellent and efficient service, leading to increased customer satisfaction. Assist customers with their purchases and transactions. Train new employees in restaurant policies and procedures. Update and maintain restaurant’s environment.

Utilize ARMS software to track offenses that occur on campus. Create and issue citations for parking violations. Communicate with campus police via radio regarding campus activity. Learn to implement CALEA to ensure department is utilizing best practice procedures.

Provided superb administrative support to center staff: filing, faxing, record keeping, and database management. Assisted students seeking tutoring services. Signed students up for tutoring sessions. Answered phone and questions regarding office services, schedules and fees. Created and updated Excel spreadsheets, word documents and end of the month billing reports.