- Leads cross-functional project teams delivering high quality web design, development and maintenance projects - Collaborates with leadership to monitor profitability and resource allocation to drive efficient operations and maximize portfolio performance- Manages the end-to-end project lifecycle from initial scoping and resourcing through product deliveryDevelops and maintains detailed project plans, timelines and budgets for long- and short-duration projects- Implements agile project management methodologies using both scrum and SAFe to ensure smooth delivery - Manages relationships and contracts with vendors- Conducts regular reporting, risk assessments and project health evaluations to ensure client satisfaction

Manages multiple Agile-Scrum teams made up of designers and developers who are building and creating cutting edge websites and data visualization dashboards for a variety of clients in the public sector. Responsible for prioritizing needs, removing blockers, managing resources and interfacing with the client to ensure our product provides support to their critical missions.

- Developed and executed a migration migration plan to bring static content into a dynamic - Proofread and edited all web content before creation in CMS- Conducted ongoing QA and user testing for website to identify areas for improvement - Created training guides and videos, to ensure smooth transition to new CMS- Hosted customized training sessions to facilitate change management process and foster comfortability with new CMS

Assisted the author in research and data collection to provide prospective publishers with a business case for the book. Conducted topical research to support interviews with winery owners. Scheduled and facilitated interviews with winery owners. Developed rapport with media and business owners through concentrated media relations efforts. Maintained organized databases on each winery. Assisted author in contacting and building relationships with prospective publishers.

Evaluated brand awareness of the client in the Richmond community through research and data analysis. Led a five-person team who built a communications plan for the client including budget, material prototypes and event plan outlines. Additionally, led a five-person team who worked on a strict deadline to design and organize a client-ready research report and communications plan outline. Organized and designed a client pitch which included streamlining data from five separate work teams.

Conducted informal research to identify reasons behind a decline in sales numbers. Successfully increased sales numbers by 10% through email and web marketing. Increased email marketing recipients to 2,500+ customers with a 45% open rate. Audited internal systems for efficiency and trained 10 employees, including management, to use new systems.

Designed and conducted a survey to a public of 100 people. Analyzed results using Qualtrics. Performed content analysis of the client’s media presence using LexisNexis and TweetDeck. Conducted, analyzed and transcribed interviews with board members. Led a team of five people in organizing data. Designed and wrote a 35-page research report for the client.