With a Bachelor’s degree in Public Health and an Associate’s degree in Health Science from Georgia State University, I bring a robust foundation in healthcare alongside strong customer service and operational management skills. During my tenure as a Customer Service Representative at HGF Ventures (2019-2024), I excelled in delivering exceptional service, leveraging my healthcare knowledge to address customer needs effectively, build relationships, and contribute to the overall success of the company. I also demonstrated leadership in managing client accounts to maximize retention and profitability.Previously, as a Food Service Worker at Stone Mountain Park (2018-2019), I applied my multitasking abilities and adherence to safety protocols, reflecting my commitment to operational excellence. Currently, I work as an Environmental Specialist at DeKalb Public Health, where I further apply my public health expertise to safeguard environmental and community health.These experiences have equipped me with a blend of healthcare expertise, customer relations, and operational proficiency, ready to contribute effectively in new opportunities.