Business Development• Continual brand evaluation and acquisition process • Territory site analysis, utilizing Buxton U.S. Census demographic and psychographic data• Facilitate franchise candidate discovery process and logistics coordination • Franchise consultant liaison in agency brand education Brand Development Support• Project Management through lease signing to franchisee obtaining certificate of occupancy• Establish franchise brand vendors and facilitate execution with franchisees• Real Estate and Construction team collaboration on-site development

During my time as the RTM I have acquired and utilized the following skills; project leadership, strategic business analysis, and development• Provided direction and insightful solutions to 35+ East Coast franchisees through bi-weekly conference calls• Facilitate and manage the onboarding process of franchisees including AUV development goals, software training and in studio hospitality training • Drive KPI’s - increased the AUV Y/Y , optimized membership sales by 20% in second year and lead grand opening support team for 35+ studios• Assessment of marketing campaigns to ensure that they were executed accordingly at the store level• Daily communication with team and executives on goals and implementation of new initiatives • Provide leadership direction and insightful solutions to circumvent franchise issues to boost moral and maintain positivity in high stress scenarios

As the Operational specialist at Cyclebar franchising I helped onboard franchisees for over 30+ studios. During that time, I utilized my interpersonal and problem-solving skills to increase sales during grand opening as well as educate franchise owners for future business• Relationship and expectation management of franchisees while coaching them through the maturity of their business • Executed 30+ on-site trainings for studio grand openings across the nation • Adaptability to diverse franchise environments and personalities • Trained franchisee and staff on implementation of exceptional customer service and hospitality

Engaged in interactive interpersonal sales experiences with high profile clientele, issue recognition diffusion, and solution implementation • Field customer inquiries, develop and maintain long-term client relationships• Coordinate with vendors, caterers, venues, and planners to ensure every clients vision became a reality tailored to their needs• Event design and creation of 2D and 3D floors through Vivian CAD• Obtain necessary municipality zoning permits and IBI electrical permits

Effective group collaboration, detailed oriented tasks and time management in a fast paced, chaotic environment. Executed the planning of multiple events with 500-800 attendees• Assisted event coordinator with pre-event preparation and daily operation for B&B and consumer events• Managed social media promotion, daily engagement and event follow up• Created and updated marketing materials, including signage, weekly emailers, web advertisements • Assisted in execution and planning of 2013 Athena Awards and Second Annual Best of the North, with 800 people in attendance

Responsible for servicing and selling to retail accounts within an assigned territory to ensure Client standards are met and volume is increased.