Evaluate any changes in patient’s mood, behavior, appetite, and well-being.Report any observations and changes found to the patient’s treatment team so the patients’ treatment plans include updated patient progress, and treatment goals.Maintain a safe and therapeutic environment for patients to receive treatment without disruption.Completes 15 minute rounds, to visual and ensures patient safety, monitor for potential boundary violations or elopement concerns.Form professional and therapeutic relationships with patients to increase patient’s comfort with their staff and build patient rapport when patients may need to talk.Assist patients with daily living tasks such as bathing, dressing, feeding, and other tasks, based on each patient’s individual needs.Measure vital signs, collect and process urine samples, and complete EKG’s as may be ordered by their doctor.Employ crisis intervention techniques when a patient becomes a danger to themselves or others, such as verbal de-escalation, or physical restraint when a patient cannot be de-escalated.Facilitate groups and activities with patients.Escort patients to other facilities if they must leave the hospital.Complete legal and patient consent paperwork prior to their ECT treatment.Measure vitals and complete treatment information paperwork needed by the patient’s psychiatrist and anesthesiologist prior to the start of treatment.Complete EKGs for patients initial treatment, or who need an updated EKG.Maintain a therapeutic environment in pre and post-treatment areas to help comfort patients who may be feeling nervous or have more questions regarding treatment.Monitor patient stability and vitals post-treatment before being cleared to return home, or to their inpatient unit.Scheduling patient appointments for their next treatment based on their individualized treatment plans and schedules

Built and Harvested Professional Relationships with Adolescents/Adults of diverse socioeconomic statuses, cultural backgrounds, personalities, mental disorders, and family histories. Earned their trust and served as a positive role model. Conducted visits at their homes/schools, purchased lunches, remained flexible and available to locate and recover children/teens who had run away, facilitated shopping trips, encouraged parent participation, transported children to/from medical appointments and home visits, and encouraged open communication and conversations. Designed workplans, prioritized tasks, conducted regular and emergency visits, and remained flexible and available to respond to issues on a 24/7/365 basis. Conducted Assessments of Parents, Children, Homes, and Family Life to recognize signs of distress/neglect, evaluate risks, identify the parent’s commitment to their children, and ensure the children’s safety as well as all other needs were met.Documented Case Activities/Social Work Progress, including histories, progress notes, visits, physician and counseling documentation, behaviors, interviews, assessments, and family life, to support court petitions and cases while remaining in compliance with federal, state, and municipal regulations. Developed Partnerships with Stakeholders, including community agencies, law enforcement, child protective service staff/colleagues, judicial officials, medical professionals, educators, psychologists, psychiatrists and psychiatric facilities, to facilitate investigations, promote healing, and make appropriate referrals for treatments, testing, and evaluations. Led Children Through Temporary and Permanent Living Transitions with empathy, warmth, and kindness. Communicated right/loss of rights, appeals processes, system procedures, and judicial orders to parents, answered questions, facilitated family team meetings, coordinated visitations, calmed upset children/teenagers, and initiated calls to public defenders.

Built and fostered positive and professional relationships with customers to encourage survey completions, repeat business, and positive online social medial reviews, minimize risks of defection to competitor organizations, and generate referrals in a highly competitive industry. Received numerous promotions as a result of business acumen, customer service techniques, and negotiation abilities. Recognized as the Employee of the Month.Achieved Superior Customer Excellence Survey Results as a result of delivering world-class service and professional integrity, resolving systemic issues with timeliness (within 24 hours) and diplomacy, and negotiating/mediating/implementing corrective actions as needed. Led New Hire Orientations and Delivered Training and Mentorship to Sales Employees on customer service standards, overcoming objections, survey completions, and building professional rapport. Designed and Deployed Continuous Process Improvements and Action Plans that optimized customer satisfaction scores, drove performance efficiency, captured time savings, enhanced dealership organization, and ensured compliance with corporate standards. Developed and Delivered In-Person Marketing Presentations that Promoted Enrollment in the Nissan One-to-One Rewards Programs. Showcased the benefits of the free program while mirroring their needs and provided monthly program updates to encourage ongoing participation and customer retention.

Carried out classroom activities, curriculums, and lesson plans while maintaining compliance with the regular teacher’s processes, district protocols, and educational standards.Encouraged the Development of Whole Child while meeting their educational, social, psychological, and physical needs. Tapped into a variety of delivery techniques (individual/group classroom activities, handouts, technology tools, lectures, question and answer sessions, and board work). Delivered constructive feedback, encouraged classroom participation/student engagement, and maintained a positive and orderly classroom to promote learning. Ensured the Safety and Security of Children with Varying Health, Behavioral, and Mental Conditions, including autism, developmental delays, juvenile diabetes, life threatening food allergies, less than optimal home conditions, and ADHD. Remained diligent and aware to recognize and respond to emergency situations.Selected Personally by the Regular Teacher to Substitute in her Special Education Classroom as a result of sensitivity and success with delivering comprehensive education to a variety of students.Fostered Synergy, Open Communication, and Collaboration with colleagues, students, and parents to resolve educational roadblocks and achieve optimal learning experiences. Aggregated, Analyzed, and Documented Student Progress and Maintained Accurate Records of grades, conduct, and performance. Prioritized and Scheduled Concurrent Tasks to Meet Ambitious Deadlines in an Evolving Environment to meet all educational and state objectives.