Ashley Lew Email & Phone Number

Eugene, Oregon Area

Completed day sheets to reconcile payments and services to patient accounts, did the weekly deposit and prepared billing statements. Answered all incoming calls to assist patients with billing/treatment questions, insurance inquiries, and scheduling of new patients as well as existing patients. Completed insurance verifications and processed EOB's, payments, and claims. Checked in and out all patients while going over treatment, financial arrangements, and insurance.

Eugene, Oregon Area

Answered over 100 calls/day to assist patients with scheduling, billing, and insurance, while assisting walk in patients. Presented treatment plans while setting up financial arrangements/payment contracts. Managed a schedule of 6 dentists/7 hygienists. Trained new hires, ensured my team was on track and completing duties efficiently, and continuously trained them to be more efficient. Continuously updated the departments procedure manual to include new changes with software upgrades and new procedures.

Eugene, Oregon Area

Assisted in interviewing/hiring new employees, created monthly schedules, and trained all new employees. Opened/closed the shop and maintained and cleaned all equipment. Aided in major advertising decisions and assisted in the redesign of the entire menu. Prepared coffee/food while maintaining strong customer relationships with customers.