Ashley Mcdonnell Email & Phone Number

Pflugerville, TX, US

• Coordinated with the C-suite and directors to draft and publish document label policies to be utilized company-wide, compliant with all departments.
• Assumed all responsibilities of IT contracts and conducted an audit of all software contracts for validity and best practices.
• Oversaw and responded to all technical service requests within Jira.
• Reduced the amount of overhead work required by configuring Intune to set up Windows devices, including application controls, permissions, and installations.
• Researched, tested, and created Jira Work Management for company-wide business operations while also instructing all back-office employees on how to use Jira Work Management to their advantage.
• Designed, constructed, and implemented Jira Confluence site as a new internal documentation scheme that included documentation stacks for End Users, HR, Finance, and Internal IT along with holding training to teach all.

San Diego, California, United States

• Oversaw a dozen projects and migrations as the Project Technical Lead Investigated and constructed five new implementation plans for process improvement in Exchange Online, Microsoft Entra (Azure Active Directory).
• Constructed and proposed an update to the standard Data Loss Prevention (DLP) protections.
• Constructed, proposed, and received approval for standard operating procedure (SOP) documentation for the engineering team that was not yet written.
• Single-handedly investigated, analyzed, and tested the Mobile Device Management (MDM) SOP for personal mobile devices (BOYD) Constructed, proposed, and received approval for an updated and corrected SOP for MDM and BYOD.
• Completed dozens of migrations from cloud and on-premises environments to Microsoft 365 Commercial, GCC-Moderate, and GCC-High environments Lead and conducted countless consultative engagements with clients to discuss.
• Lead and conducted countless client walkthroughs of their Microsoft environments.

United States

San Diego, CA

- Manage O365 Enterprise system to include Exchange Online, E-Discovery,Azure, limited Intune and entire Office application stack- Assisted the Executive Team in completing E-Discovery investigationsrequired by lawsuits- Assisted with SharePoint security management and access permissionmanagement- Managed black lists and white lists for email flow through.

San Diego, California

I am one of two CSA's IT support staff. I do a wide range of things to include but not limited to the following:- Installing/managing Unifi networks at company locations across the country- O365 Administration- Azure and Exchange Administration - Intune configurations testing- NIST Compliance planning and execution- End point provisioning and repair.

San Diego, California

Attended maintenance and repair training which included electronics training down to capacitors, resistors, diodes, and other card components. Certified to repair and maintain over 15 different components; required knowledge included electronic knowledge, system knowledge, and the ability to read and decipher technical drawings. Responsibilities also.

Bachelor Of Science (B.S.), Network Security

I studied the following areas, platforms and protocols during my training: • VMWare • Oracle VirtualBox • UNIX/Linux • LAN/WAN • VoIP •.

Associate Of Science (A.S.), Network Security

Interior Design