Ashley Moore Email & Phone Number

Arlington, Texas, United States

As the Event Sales Manager at Texas Live!, I am responsible for achieving and surpassing event sales goals. My role involves marketing, selling, and coordinating event space on behalf of Texas Live!, ensuring every event aligns perfectly with our clients' visions.Key responsibilities include:Sales and Marketing: Actively market and sell event spaces, leveraging my expertise to meet and exceed sales targets.Client Management: Handle guest inquiries and serve as the main point of contact for all event details, ensuring seamless communication and coordination.Event Coordination: Develop and generate customized event packages that align with the client's vision, ensuring a memorable experience.Account Management: Oversee account management, sales prospecting, and business development to cultivate new opportunities and maintain strong client relationships.Guest Experience: Deliver an elevated guest experience that fosters loyal clientele and repeat business.Brand Awareness: Enhance brand awareness through strategic networking, social media engagement, and in-house advertising efforts.My goal is to provide exceptional service and unforgettable experiences, positioning Texas Live! as the premier event destination.

Birmingham, Alabama, United States

Helps lead and mentor a sales team focused on delivering high-quality corporate events, driving revenue growth through strategic sales initiatives.Develop strong client relationships, managing the sales process from initial contact to post-event follow-up, ensuring high client satisfaction and repeat business.Coordinate with Operations and Culinary teams to ensure flawless event execution, adhering to company standards and exceeding client expectations.

Atlanta, Georgia

Managed the end-to-end sales cycle for events, from lead generation to execution, significantly boosting the venue's revenue and client base.Implemented marketing and promotional strategies that enhanced event visibility and profitability.Mentored and led a Junior Sales Manager, providing guidance on sales techniques, client management, and event planning to foster professional growth and enhance team performance.

Greater Atlanta Area

Assists with day of event coordination.

Peachtree City, Georgia

-Full-Service Resort-style hotel and Conference Center located in Peachtree City, Georgia -30,000 square foot meeting and banquet venues-250 guest rooms and suites with pool or wood views (2019 Renovation)Selling social celebrations (Mitzvahs, Holiday Parties, Weddings, etc.) along with conferences and seminars.

Greater Atlanta Area

Market segments include Social, Military, Education, Religious, Fraternal, Associations, Non-profit organizations, Family Reunions & Weddings.Duties:• Tasked with effectively selling 24,000 square feet of meeting space, food and beverage, and function planning services for the hotel to maximize revenues and profits.• Responsible for maintaining existing catering accounts as well as actively soliciting new business.• Fosters relationships with meeting planners, corporate contacts as well as contacts within the local social markets in order to meet or exceed revenue goals.• Oversees client functions to ensure customer satisfaction.

Greater Atlanta Area

• Maximize revenue by selling catering products and services both orally and in written form to previous, current and potential clients.• Partners with group/catering counterparts to effectively manage the business opportunity.• Manage all accounts details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts. • Conduct outside sales calls locally.• Acquires all food and beverage, audio visual equipment and meeting room needs from clients, prepares banquet event orders and communicates the needs to appropriate personnel.• Responds to incoming group/catering opportunities for Zoo Atlanta.• Designs, develops and sells creative catered events.• Maximizes revenue by upselling packages and creative food and beverage.• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Dunwoody, Georgia, United States

Greater Atlanta Area

Responsible for ensuring extraordinary customer experience by facilitating the coordination of customers being welcomed in, prioritizing requests and advising of any wait time. Serve as first point of contact for callers and visitors for The Emory Conference Center Hotel Sales & Catering Department. Execute the planning and coordination of Weddings & Social Events, and guest room related requests. Act as liaison between Sales and Catering and the other departments by disseminating appropriate information as it relates to the meeting and/or event. Manage and monitor room blocks according to contract specifications to include, room block cut-off dates, review room pick-up, and attrition.

Greater Atlanta Area

Delivered superior customer experience and contributed to achieving and increasing Emory Conference Center Hotel’s targeted guest retention goal by building a sense of community for the current guests of the hotel. Assured prompt and positive action on all guest complaints, questions, concerns and suggestions, as well as conducted quality assurance follow-up with the upmost exceptional service; responded to inquiries regarding services and additional issues. Acknowledged and greeted all guests with utmost courtesy and urgency, and matched the bucket check to in-house guest ledger report.

Greater Atlanta Area

Performed professional telephone etiquette in handling customer requests, with an approachable and professional image in personal appearance, manner, and demeanor. Pro-actively anticipated the needs of all guests so that solutions can be offered before being requested, personalized the delivery of the service to meet the specific needs of each hotel guest. Maintained complete knowledge at all times of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures, scheduled daily group activities.