Ashley Corso Kroudo Email & Phone Number

United States

- Primary point of contact for U.S. & Canada benefits ~400 employees.- Evaluates current benefits, analyzing the use, coverage, participation, effectiveness, cost, and compares to competitive trends to reduce benefits costs and increase efficiency.- Responsible for benefit enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, distributions, loans, hardships and compliance testing.- Coordinates with payroll on proper benefit deductions, FSA deductions, and leave of absence cases.- Prepares monthly benefit invoices for accounts payable.- Consults with third-party insurance brokers, benefit advisors, financial advisors, account administrators, for employee/employer benefit inquiries and during open enrollment.- Plans all benefit and wellness events for employees.- Responsible for presenting the plan renewals to management and annual Open Enrollment events to employees.- Designs company benefit documentation for internal communication, and advertises these documents on the company’s SharePoint page.- Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions.- Maintains compliance with ACA, ADA, ERISA, Section 125, 1095-C, HIPAA, PHI, Form 5500, Medical Child Support, Wage and Health Benefit, Medicare, and FSA plans.- Prepares leave of absence paperwork for employees eligible for FMLA, PFL, STD, LTD, Worker’s Comp., & No-Fault.- Prepares leave of absence letters (FMLA Exhaustion Letter) for employees on leave and communicates with them regularly.- Responsible for obtaining Schedule A's and C's from insurance brokers/representatives for Finance department- Responsible for obtaining insurance renewal rates and updating these rates in the HRIS system.- Schedules and attends renewal and utilization review meetings with insurance representatives, insurance brokers, and leadership.

- Responsible for assisting the HR department with all aspects of employee life cycle: recruitment, onboarding, offboarding, orientation, learning/development/training and terminations.- Maintained active and terminated employee records, benefit employee records, and payroll records for the Family Office.- Processed weekly multi-state payroll for 100+ domestic and family office employees.- Adjusted time cards with missing hours worked, OT, holiday, holiday pay, leave of absence, and coordinated with employees/managers on collecting time card information.- Inputted expense reimbursements, multi-state tax codes, leave of absence codes, severance codes, etc. for in payroll.- Verified payroll data and audited weekly payroll before submitting. - Processed offer letters, new hire paperwork, and last day worked paperwork.- Responsible for updating and maintaining organizational chart for the family.

- Responsible for creating, preparing, and conducting employee orientation for new hires.- Responsible for scheduling employee orientation, new hire training sessions, compliance training, and department-specific training (ex. Fair Housing Training for leasing agents).- Prepare and organize training materials and presentations for new hire or employee training sessions.- Created and coordinated with manager on employee responsibilities for their first week.- Trained management and employees on how to submit their performance reviews and self-assessments in HRIS system.- Trained various departments on soft skills (ex. customer service department on de-escalating phone calls).- Assisted HR department in various HR Generalist tasks from prior role.

Commack, New York

- Responsible for assisting the HR department and HR Director with all aspects of employee life cycle: recruitment, onboarding, offboarding, orientation, learning/development/training, terminations, employee relations, open enrollment, and benefits for 300+ employees.- Primary point of contact for employee benefits and assisted HR director and department in Open Enrollment.- Prepares deduction notices for leave of absence benefit payments and coordinates with payroll/finance on processing employee's payments we received.- Processed HSA funding for new hires, QLEs, and adds new enrollees during Open Enrollment for the new year.- Maintained active and terminated employee records, benefit employee records, and leave of absence records.- Processed new hire paperwork, benefit packets, leave of absence paperwork, and last day worked paperwork, unemployment/benefit termination of coverage for employees.- Responsible for processing benefit invoices, reconciling and auditing monthly invoices, - Ends terminated employee's benefits for involuntary/voluntary terminations, and processes COBRA paperwork.- Responsible for updating and maintaining policies, regulations, and internal company policies in the employee handbook (ex. updated the handbook with the New York Safe/Sick Leave law and COVID-19 regulations)- Assisted the HR Director in implementing an internal COVID-19 office policy, safety regulation, and gym regulation (ex. in-office gym policy).- Created performance reviews template for all employees based on job responsibilities (ex. office vs. field employees) and then built this in our HRIS system.

- Responsible for assisting the HR department with all aspects of employee life cycle: recruitment,onboarding/offboarding, orientation, learning/development/training, terminations, and documentation.- Updated and Maintained employee files (ex. personal information update) in the HR drive and organized digital employee files (ex. active vs. terminated employee files).- Processed offer letters, pre-hire paperwork (ex. background check), new hire paperwork (ex. I-9), first-day new hire paperwork (ex. I-9 documentation and processing I-9) and last day worked paperwork (ex. exit interview paperwork, unemployment paperwork, & COBRA paperwork) for employees.- Assisted payroll administrator with collecting missing time from managers on time cards, adjusting hourly and salaried time cards (ex. holiday pay, OT, PTO), and submitting time cards for payroll approval.- Assisted in updating client HR handbooks, policies, or other HR documentation as necessary for the HR department.

2375 New York Avenue Huntington Station Ny 11746

- Ensures that physical therapy insurance claims are properly processed and patient/insurance providers pay according to patient's insurance coverage.- Processes insurance verification and authorizations required for physical therapy services.- Works with physical therapist and insurance companies to resolve any discrepancies in insurance payment, coverage, or authorization issues.- Maintain up-to-date knowledge of ICD-10 billing codes, CPT codes, insurance policies, and regulations to minimize claim rejections.- First point of contact for new, current, and former patients. - Books patient appointments and works with PT schedule depending on the patient status (new, current, former).- Submits claims to private insurance companies, Medicare, Medicaid, Worker's Compensation, and No-Fault plans through PT billing software, and investigates issues with unpaid or denied claims.

Huntington Station, New York

- Processes insurance verification and authorizations required for physical therapy services.- Maintain up-to-date knowledge of ICD-10 billing codes, CPT codes, insurance policies, and regulations to minimize claim rejections.- First point of contact for new, current, and former patients. - Books patient appointments and works with PT schedule depending on the patient status (new, current, former).- Submits claims to private insurance companies, Medicare, Medicaid, Worker's Compensation, and No-Fault plans through PT billing software, and investigates issues with unpaid or denied claims.

New York, New York

- Served as a representative of Touro Graduate School to help promote the Industrial/Organizational Psychology program to prospective students.- Held information sessions for prospective students, offering insights into the program structure, classes, culture, and student experience.

New York, New York

Master Of Science - Ms, Industrial And Organizational Psychology

Bachelor Of Science (Bs), Applied Psychology

President's List Academic Award for Excellence in Psychology Psi Chi Honor Society Member