Ashley Dekam Email & Phone Number

Gig Harbor, Washington, United States

Gig Harbor, WA

• Spend majority of time focused on sales and operations at each of the assigned locations
• Required to be in store locations once per week (each store visited weekly) pronto forms must be completed for every store visit
• Focus on developing and motivating sales team
• Focus on increasing operational proficiencies to include efficiencies and greater policy adherence
• Oversee achieving of sales quotas by sales personnel and store
• Maintain a minimum in personal Gross Profit per month in compliance with the commission plan

Poulsbo, WA

• Achieve sales quotas for both the store and individual goals
• Provide hands on coaching to Wireless Consultants
• Partner with District Manager in regards to employee relations issues and performance management
• Oversee all cash handling, till reconciliation and bank deposits are conducted according to company policy
• Create, manage and approve store schedule, employee timesheets and payroll of store personnel
• Oversee operational functions and maintain compliance of store in conjunction with company guidelines

Bellevue

Consultant to business and state government clients, providing best in class support for their wireless accounts. Multi-level support ranging from general account maintenance, advanced technical support, analysis, and client follow up to ensure complete resolution.Continuing education on an individual and team level to ensure that our support and knowledge.

Bellevue

Reach out to and receive calls assisting customers through their financial hardships while maintaining active mobile service.

• Special Project Roles: o Inventory Management / Merchandising / Operations o Wireless 360 – Consumer Training classes o Event planning (on site and off site) o Technical support o New Hire and continuing education.
• Backup Manager on Duty
• Mentor Program participant
• Inbound and outbound calls for consumer and business accounts for the purposes of account analysis, product sales, and bill payment options
• Retail environment sales and customer support

• Inventory / budget management
• Employee and vendor repair scheduling
• New hire and continuing education training and coaching

• Arena attendant
• Training and grooming

• Client scheduling
• Meeting / File preparation
• Account reporting
• Convert meeting documentation into client summary letter
• Off site event planning / scheduling / marketing

• Beverage / Snack sales and preparation
• Customer Service station for general customer assistance and sales