Ashley Detoll Email & Phone Number

Bethpage, New York

• Answer phone calls and helping customers with questions about drapery hardware. • Entering quotes based on customers requests via email , phone or by looking at a layout of the space provided by customer. • Putting through payments using credit card, cash or on customers account. • Placing orders ,replacements and returns in a timely manner. • Setting up call tags with Fedex and issuing credits. • Providing tracking numbers ,giving updates and lead times based on… Show more • Answer phone calls and helping customers with questions about drapery hardware. • Entering quotes based on customers requests via email , phone or by looking at a layout of the space provided by customer. • Putting through payments using credit card, cash or on customers account. • Placing orders ,replacements and returns in a timely manner. • Setting up call tags with Fedex and issuing credits. • Providing tracking numbers ,giving updates and lead times based on information I get from shipping. Show less

Melville, New York

• Answering 100+ phone calls a day and assisting customers with the best customer care.• Entering,expediting, confirming and tracking orders.Taking any special requests the customer may have regarding their orders.• Printing invoices,packing lists and PODS.• Assisting customers with pricing and stock inquiries.Getting accurate estimated time of availability for specialty items.• Handling returns , reshipments,suggesting and complaints.

Farmingdale, New York, United States

• Manage assigned account base, servicing the day to day needs of each client, provide product training and customer care.• Interface with clients continuously to understand their operational needs.• Generate new business by cold calling thru multi-channel outreach.• Expand upon existing business through up selling product.• Record daily sales reports, update and analyze monthly sales reports to strategize ways to increase sales.

Ronkonkoma, New York, United States

• Managed in-house sales and external communications with retailers, responded to daily inquiries within a timely manner.• Performed product training and all aspects of client support • Recorded daily, weekly and monthly sales progress via Epicor Computer Software System.• Generated new business through cold calling and social media outreach.• Quoted pricing while adhering to budget guidelines and profit margins.

Edgewood, Ny

• Coordinated on-the-ground logistics and operations of 130,000+ orders annually by facilitating shipping, returns and replacement of items, cataloging invoices, and recording daily progress via Electronic Data Interchange• Managed warehouse, and all in-house sales and communications with 20+ online retailers (e.g. Amazon.com, Overstock.com) by delivering high-quality customer service and expediting logistical inquiries via multi-channel outreach

West Islip, New York, United States

•Prepare food trays according to patients dietary needs listed on ticket.•Deliver and collected trays to the correct patients in a timely manner.•Clean dishes and put away dishes used.•Set up for next meal.

Massapequa, Ny

Ronkonkoma, Ny & Plattsburgh, Ny

• Ensured high-quality customer service by directly training and managing a team of 15+ front desk clerks• Coordinated high-volume intake via Opera software• Implemented safety systems by complying with all rules and regulations of the Department of Health, Holiday Inn Hotels & Resorts, and the InterContinental Hotels Group

West Islip, Ny

• Ensured high-quality customer service by directly training and managing a team of 10+ crew members• Directed day-to-day business operations • Implemented best practices, quality store operations and safety systems by complying with all rules and regulations of the Suffolk County Department of Health and McDonald’s Corporation

Bachelor Of Arts, Criminal Justice, Minor; Sociology, Magna Cum Laude

Activities and Societies: Dean's List

Associate'S Degree, Liberal Arts And Sciences

Activities and Societies: Dean's List