Gracie Mansion, described as "the People's House," is the official residence of the Mayor of the City of New York. Built in 1799, Gracie Mansion is a historic icon that serves as an event space, meeting space and living museum, hosting galas, celebrations, tours of the home, a multimillion-dollar art exhibit and ongoing public programming.As the People and Experience Manager, I worked to:• Ideate and support Gracie Mansion programming and content events• Liaise and interpret the needs of the Mayor and First Lady of New York City at Gracie Mansion• Manage external partners and internal teams to ensure seamless communication and operation for all events and meetings at Gracie Mansion, ranging from 2 to 500 guests• Move with urgency and discretion to accommodate requests of Principals and guests on short notice in order to warrant a positive guest experience• Collaborate with the Mayor's Office of Special Projects and Community Events (MOSPCE) to organize, manage and direct Mayoral ceremonies, celebrations and receptions, in partnership with city agencies and the private sector, that honor the diverse communities of New York City

UNICEF USA is a nonprofit organization that advances the global mission of UNICEF by rallying the American public to support the world’s most vulnerable children. UNICEF has helped save more children’s lives than any other humanitarian organization. As a member of the Corporate Partnerships team, I worked with US corporations to fund and advocate for the survival and well-being of every child around the world. More specifically, I: • Strengthened partnership relations with Fortune 100 companies to generate $4.5 million in donations for UNICEF through company research, grant writing and revenue processing, and leading employee volunteering activations• Enhanced fundraising team’s capacity by developing employee engagement toolkits, crafting quarterly communications to highlight organization’s priority campaigns, and training new hires on strategic campaigns and prospect research • Advanced campaigns by mobilizing and collaborating with various international stakeholders to raise more than $1 million and exceed donor expectations

• Spearheaded the development and testing of content and design for the relaunch of the agency’s website, including the creation of interactive web tools to reduce confusion around permit applications• Developed weekly external communications to increase awareness about street and sidewalk closures due to special events• Corresponded with hundreds of public commenters on rule revisions for street festivals for the agency’s first public hearing in more than a decade• Supported the planning and coordination for Pope Francis’ visit to Central Park by managing volunteers as well as coordinating ticket distribution to more than 80,000 attendees

• Fielded and screened 50-100 daily communications from the general public to the Mayor and redirected these public inquiries for action by the correct internal agencies• Prepared for historic special events held at the Mayor’s Office and around NYC (including events such as the US Women’s Soccer Team ticker tape parade and wedding ceremonies after passing of same-sex marriage) by coordinating with high-level guests, ordering supplies and resolving unanticipated changes and conflicts • Collected and managed timely delivery of briefings for Mayor’s upcoming events and meetings to ensure Mayor and key staff were well-informed for public appearances and internal meetings

•Supervised twelve AmeriCorps members by conducting monthly site visits to ensure grant compliance, progress toward volunteer engagement goals, and positive member experience•Managed website and social media to ensure alignment with NYC Service goals including creative promotion of service and volunteerism which resulted in a reach of 1.07 million Facebook users in the 2014 fiscal year •Organized three days of service including the Be Amazing Volunteer Day Sony Pictures Entertainment’s release of The Amazing Spiderman 2 film; resulting in more than 3,500 donations to nonprofit organizations across the city

Through NYC Service partner organization, New York Cares, I recruit, train and advise team leaders for various volunteer projects in New York City. I am responsible for maintaining and creating reports in Salesforce to find suitable volunteer leaders.

Through NYC Service partner organization, Riverdale Neighborhood House, I develop and mange volunteerism. I established management system that will recruit, orient, train, and support the impact of volunteers. I also reorganized and managed the volunteer tutoring program for 30 elementary school children in their after school program.

• Trained more than a dozen residents to lead a grassroots organization with a focus on developing strategies to win community improvements such as vacant property maintenance in Harvey, Illinois • Organized and executed direct actions including public meetings, rallies, and civil disobedience with attendance up to 1,000 people • Met and presented to state representatives, city aldermen, and nonprofit directors about the organization and its strategic campaigns• Designed and wrote print and digital outreach material for the organization as a whole and individual campaigns • Conducted intensive community outreach of more than 250 individuals and community organizations through grassroots methods

• Coordinated with Community Relations Director to develop awareness of the nonprofit organization’s services to the developmentally disabled through social media, website enhancements and updates on promotional material• Created tutorials to orient employees on using basic functions of Wordpress• Performed administrative duties such as filing, answering phones, and assisting visitors and donors