Coach and help prepare clients for roles in Healthcare Strategy & Operations (opportunities pertaining to consulting and administrative fellowships)

 Execute service line optimization efforts for Palliative Care including spearheading fulfillment of requests pertaining to data dashboards, EPIC workflow builds, budgeting assistance, and coordination with executive leadership to implement business plan that would centralize service line into a hub model Coordinate efforts to re-map APP Vizient CPSC specialty codes to more appropriately align with Op Plan: New Patients Seen Within 10 Days of Scheduling Appointment; project involves remapping of 500+ Advanced Practice Providers across the system Collaborate with IR team to design and pilot workflow for the creation, approval, and storage of 200+ standing medical orders (SMOs) across 60+ clinic sites through Health System Portal repository website Manage education for and implementation of EPIC Preference Lists across 60+ outpatient clinics Develop detailed plans, goals, and objectives for long-range implementation, administration, and change; manage deliverables and resources according to timeline and present to leadership where possible Exercise decision-making and problem-solving skills to manage portfolio of projects and corresponding progress Provide standard and ad hoc reports to business unit leadership as needed Supported planning of Men as Allies event (panel discussion) in Summer 2021 Served as Co-Lead for Speakers & Programming subcommittee within Women & Allies BRG

 Developing a proposal to executive and institute-level leadership on decreasing overtime in outpatient clinics by 25% by December 2020, including literature review, current state assessment on system vacancies, and message formulation to practice managers  Managed Nurse Physician Partnership projects for 105 units across eight hospital facilities through: o Compilation of updates and escalation of priority items to nursing directors, CNOs, CMOs, and executive leadership o Provision of front-line support to troubleshoot challenges impeding project growth o Tracking methodological data and progress in alignment with SMART goals o Developing research on best practices compiled through partnership projects o Conceptualization of recommendations for innovative methods of improving nurse and physician relationships  Leveraged ION 2020 Skill Mix workgroup, tasked to evaluate the skill mix of CMAs, LPNs, and RNs in outpatient facilities and derive cost savings opportunities among practices, including: o Execution of proposals outlining project goals and tactics to members of corporate leadership o Design and implementation of two iterations of pilot among ~100 respondents o Data entry and analysis of ~100 surveys submitted by healthcare professionals in Qualtrics o Creation of executive presentation to summarize findings of pilot study and inform future recommendations Produced executive reviews for “Medical Assistant Academy Return on Investment” and “Labor Spend Reduction Initiative”  Researched local and national grant funding opportunities to support multi-million dollar immersive tech in clinical space project  Assisted in documenting conversations with nurse managers surrounding reducing labor spend  Managed and procured confidential due diligence requests for the acquisition of Grove Medical Center in Spring 2019  Engaged multidisciplinary stakeholder group to strategize and streamline network replacement of beds and nurse call systems

• Tutored bi-weekly class of ~20 juniors from NYC public schools at nonprofit organization dedicated to urban city youth• Tailored readings, weekly quizzes, diagnostic exams, homework assignments, and three graded essays over nine months

Program/Project Management & Implementation• Managed government agency’s six-month peer pilot program; screened, interviewed, selected, on-boarded, and trained nine candidates from 40+ applicant pool in HARP, Health Home, and HCBS• Leveraged strategic workgroup planning meetings with NYC Health + Hospitals Corporation and NYU McSilver Institute to build peer workflow for patient identification, referral, education, and follow-upCoordination & Planning• Planned Executive Council Conference on Equity and Access in Behavioral Health with anticipated 100+ people• Assessed County Local Services Plan for NYC with respect to OMH, OASAS, and OPWDD objectives• Developed advertising/outreach plan for RPC October 2017 Town Hall and March 2018 CMA Networking Event• Facilitated executive meetings, including agendas, minutes, reports, and presentations• Streamlined recommendations for tobacco initiatives through city/statewide tobacco workgroup Research• Conducted OPP Peer Pilot Program Evaluation• Analyzed root cause examination of administrative issues in PPD screening and streamlined best practices• Monitored NYC hospitals’ objectives in regards to DSRIP implementation over five-year period to track triple aims progressData Analytics• Developed three data collection tools via Feedback Server and Survey Monkey to collect client engagement data and track impact of peer interactions in Health Home pilot• Built Excel monthly tracker database to monitor peer interactions with service recipients • Conducted hospital site visits with providers to evaluate PPD screening workflow and evaluate process improvement recommendations • Consolidated and designed five BHIT data workflow diagramsPresentation & Engagement• Presented on development and engagement strategies of pilot program to 100+ attendees at NYC Department of Health• Co-facilitated agenda at participant steering group meetings • Trained to give beneficiary education presentations to providers

• Updated center’s website for clarity and created informational documents• Processed alumni information for easy access and necessary referral • Greeted students, job employers, and other visitors of center in person or through phone• Developed contacts as business leaders, presenters, and mentors for Summer Financial Careers Academy Program• Facilitated various career and mentorship panels at alumni networking events • Helped organize biannual campus job fair, widely attended by hundreds of students from various campuses in NYC region and 100+ job employers

• Assisted with the smooth transition of college freshmen & transfer students smooth transition to CUNY Brooklyn College; conducted weekly orientation workshops and seminars to advise students on how to find the resources available on campus that are necessary to make effective academic and personal decisions• Attended and volunteered at career development workshops held by college’s career and resource center, the Magner Center; facilitated resume, cover letter, and job/internship seeking workshops to maximize student's career search in college sphere

• Updated peer mentoring program flyers, promotional materials, and student activities• Conducted inventory check of program materials for semester courses

• Worked in the Feeding and Nutrition Laboratory of Distinguished Professor Sclafani of Brooklyn College's Psychology Department on experiments regarding the development of appetite and preference for high-fat and high-sugar foods, henceforth resulting in obesity, through mice-models• Weighed and fed mice; ran experiments on mice and input data into Quattro Pro and SPSS programs for statistical analysis and analyzed results

• Managed 35+ volunteers in nationwide nonprofit Peer Health Exchange, Inc. program at CUNY Brooklyn College• Facilitated volunteer commitment to over 200+ annual workshops in 13 different topic areas through weekly oversight training meetings with volunteers to practice communication and classroom management skills• Managed annual budget of $2000+ for recruitment/orientation/retreat logistics, weekly meetings, and volunteer events• Organized, executed, and led sessions for a three-hour training orientation and eight-hour retreat in Fall 2014 for over 70 college volunteers from across six different New York City college campuses• Re-evaluated and re-instituted volunteer incentives program, increasing filled workshops for NYC from ~60% to 100% over a two-month timespan across 44 partner middle and high schools across five NYC boroughs • Recruited, reviewed 50+ competitive applications, interviewed and selected entire cohort of volunteers for 2014 – 2015• Streamlined communication workflow between programmatic staff, mid-level organization managers, and volunteer cohort

• Developed research paper and presentation pertaining to the shortcomings of Medicaid policies in addressing the concern of low birth outcomes in the south Bronx, New York under supervision of Dr. Marilyn Aguirre-Molina; presented research to dean, supervisor, and colleagues• Participated in summer research program and gained competency with public health initiatives, terminology, awareness of issues in current healthcare system, and IRB protocol process

• Transcribed over 30 interviews to be used in quantitative and qualitative analysis under Dr. Jeffrey Parsons• Conducted over 20 participant screening calls per day in an effort to screen for eligibility for studies related to improving the state of HIV healthcare for members of transgender community • Completed literature reviews on efficacy of various intervention programs in LGBTQ and HIV healthcare • Gained immense competency and experience with LGBTQ healthcare awareness initiatives through weekly seminars and volunteering at annual Harlem Pride Day booth to recruit eligible participants

• Volunteered in Nicaragua (August 2015) and Panama (August 2013)• Fundraised thousands of dollars to purchase medical supplies, personnel, and medications• Packaged medication, set up clinics, took vitals and worked in dental, pharmacy, and triage station; shadowed medical doctors and dentists in Nicaragua and Panama; team oversaw 1000+ patients in the course of three days• Designed and presented reproductive health, hygiene, and waste management workshops for adults and children in Spanish to emphasize importance of taking preventative measures in administration of public health practices• Actively participated in public health sector through building four latrines for a local community's elementary school and several hygiene station units for multiple families in impoverished communities• Communicated effectively with patients and medical staff members in Spanish; translated for fellow volunteers• Incorporated cultural and community values into the practice of patient care and communication through adherence to traditional medicinal practices and willingness to explore alternative forms of preventative and treatment medicine other than by invasive means

• Worked with team of public health scholars supervised by Dr. Denis Nash at CUNY School of Public Health by conducting reviews on HIV/AIDS literature in terms of assessing psychometric pertinence of scales used in data collection• Collected feedback from partakers in recently developed questionnaire assessing success of global and domestic assistance/benefits programs for HIV/AIDS patients• Submitted multiple manuscripts to various journals for publication; edited documents to fit standards for submission • Organized data from surveys collected in response to New York State hospitals’ adherence to new HIV protocol into visual aids (graphs)

• Facilitated the update and advertisement of the official “Shop Fresh Healthy Retail Guide," a document that educates local grocery store and supermarket owners as to the benefits of participating in the Shop FRESH Healthy Retail program that seeks to provide shoppers with healthier food options• Evaluated the Shop FRESH food program through quantitative analysis of 100+ surveys from local store events dating from April 2014 to August 2014 • Reported statistics in weekly newsletter and conceptualized incentives for stores to partake in program's benefits • Actively publicized the mission of the Partnership for a Healthier NYC through editorial articles aimed to voice concerns about the lack of healthy food options in NYC public schools, as well as educate on the necessity of health education programs throughout various NYC communities

• Worked under the mentorship of doctoral student, Sonia K. González, in the creation of a mobile application that would assist teenagers and young adult women in accessing resources and information pertinent to sexual health• Conceptualized valid information points and pinpointed supplementary visual aids; designed glossary of medical terminology and related images

• Conducted 100+ observational hours shadowing an Attending Pediatrician at a hospital and interactions with newborn nursery setting, inpatient post-delivery mothers, and outpatient visitors to medical office• Witnessed extraordinary bedside manner with parents and patients, learned about hospital protocol, and experienced maximizing effective communication methods between medical professionals and patients • Analyzed patient interactions and receptivity to medical advice, technology, and program initiatives

• Worked with management team to communicate effectively and promote excellent customer service, henceforth raising sales for the summer school-shopping period• Assisted consumers in finding fashions appropriate for pre-teenage and teenage girls in a professional and personalized manner• Attained record for greatest number of sales among representatives in clothing, specifically new jeans line

• Volunteered and worked with staff of Nursing Department to complete clerical tasks such as data entry, filing documents, creating workshop binders, photocopying and faxing papers• Attended nursing lecture series and gained valuable skills in patient communication and contact in a clinical environment• Became familiarized with hospital protocol, as well as essential patient confidentiality points through cautious training and practice