Ashley Doran Escobar Email & Phone Number

Create and update existing sales content, providing on-brand design for slide presentations for internal and external use, curriculums, exercises and events as part of sales-focused activities.Build on-brand design assets for marketing campaigns (imagery, newsletter headers, social media posts…) with guidance from Senior Designers.Build relationship with sales teams and work with them on developing new content (internal-facing, external-facing, and client-facing)

Organize and maintain central repository and learning management system for all sales enablement and training content.Create and update existing content, providing basic on-brand design for slide presentations for internal and external use, curriculums, exercises and events as part of Enablement program delivery.Help elevate future sales training materials with strong messaging and impactful calls to action.Publish content to the appropriate channels, including content management system and/or LMS.Contribute to the development and implementation of Sales events, including Sales Kick-Offs, as needed.Act as a point of contact for the global sales team on enablement questions.Develop a strong familiarity with typography and Monotype's offerings.

Manage updates to digital content, ensuring brand consistency across marketing and sales presentationsCollaborate with Marketing and Design teams to guarantee a seamless transition to new company brandingAudit digital content for grammar, tone, and design quality before publishing online

Project manager for over 300+ digital projects per year for the US and Canada Education teamsCreate educational courses, webinars, PDF handouts, and other visuals for customers that align with company branding using Keynote, PowerPoint, Google Slides, and Adobe Creative SuiteDesign presentations for 8+ conferences per year, collaborating with Xero Ambassadors and various CPA associationsConduct needs assessments for educational content requests by consulting with Sales, Marketing, and SME'sMonitor progress of all team tasks in Asana, assessing project requirements and deadlines to ensure tasks are completed on time, strategically prioritizing tasks based on their urgencySetup webinars in Zoom for Marketing teams, complete with Zoom tracking links, custom messages, and campaign brandingMaintained ILT webinar schedule of 40+ webinars using Google Calendars and Asana for each regional Americas Education TeamTrack attendance for all CPD-eligible events and courses, collaborating with marketing to ensure credits are distributed to attendees within a reasonable time frameGenerate measurements of education impact and strategy across the Americas by collating data from monthly webinar reporting statistics in Zoom, Salesforce, and QualtricsImplemented reporting standards across the Americas to track webinar registration and attendance rates

Denver, Colorado, United States

Coordinating content creation for team that maintains an NPS of 60+, a presenter satisfaction rating of 90%, and a content satisfaction of 87%Setting-up ILT and vILT courses, and scheduling live, in-person, and virtual events for the US Education team and Partner ConsultantsManaging requests for content uploads, versioning, and maintenance for all US Education needs using Confluence and JIRA, and submitting Zendesk tickets to OperationsTracking all attendance for live events and ensure attendees are recorded in Salesforce CRMReviewing all CPE-eligible content, ensuring all requirements and criteria are met according to NASBA and ATD standardsEditing digital content, including recorded webinars and presentations, using Camtasia and Final Cut Pro, auditing for sound quality, delivery, and visual effects so they can be presented as on-demand offeringsRecording intros and adding motion graphics to pre-recorded content before publishing on BrightcoveAdding closed captioning to recorded videos and webinars using Sonix to expand user accessibilityCreating briefs for graphics, slides, artwork and/or illustrations (with the Hub or global education as needed) for use in screencasts and digital learning projectsAssisting Digital Production in creating e-learning content and courses for customers using Evolve Authoring Collaborate with Marketing and Sales Enablement to ensure all requests meet Xero quality, branding, style guidelines, and business strategies

Denver, Colorado

Provide support for the Xero Payroll Product across all regions, by expanding on regional payroll knowledge for UK, NZ, and AU. Successfully trained US Payroll team, with a 100% completion rate by creating training materials, initiating a structured review process, and ensuring regular 1:1 check-ins with each team memberResponsible for the redesign of the CX-US All Hands slides using team feedback to drive engagement, ensuring updates are timely and relevant to the wider CX teams.Up-skilled in the Education Curriculum queue, assisting partners with the certification process, keeping them up to date on the latest changes to the process of becoming Xero Certified, and using this experience and knowledge at regional roadshows to encourage partner certificationOversee the Delight team, creating a Delight of the Month initiative to reward and encourage delight submissions among the CX team and promote Xero values

Greenwood Village, Co

Respond to customer inquiries by email, within the targeted initial response time.Provide support through email by answering queries, reconciling payroll transactions, and balancing payroll accounts within the general ledgerResearch and resolve technical system issues and payroll compliance issues causing errors in customer accounts, providing step-by-step solutions and knowledge articlesWork with the internal Tax Payments team to resolve state and federal tax filing and payment issuesConduct Quarterly Payroll Updates and End of Year Updates webinars in collaboration with the Education Team by using US payroll knowledge and Camtasia video editing

Processed 200+ invoices per week, ensuring proper G/L codingOversaw the reconciliation of company credit card payments, manual accruals, outside lab accounts, and all other vendor accountsEnsured accurate and prompt electronic payments to vendors each weekManaged daily cash deposits, EFT deposits, and weekly check runs

Lafayette, Co

Managed the creation of requisitions for all facility and clinic orders, approved each purchase order, reviewed receipts for accuracy, and reconciled purchases in OracleResponsible for price-checking inventory items while ordering office and medical supplies for all clinic locations, maintaining open communication with vendors and sales reps regarding price changes and order shipmentsContributed to cost savings of +$250k by auditing all supplies and equipment prior to purchases to optimize procurement during the construction of a new facility locationConducted quarterly EOC and Joint Commission Audits for each clinic location in compliance with federal and state regulationsImplemented new reporting metrics for clinic safety audits, delivering a monthly presentation of data to leadership and stakeholders

Columbia, South Carolina Area

Supported Operations Team by conducting cost analysis, budget monitoring, account reconciliation, and processing invoices and creating purchase orders while adhering to state regulations and guidelinesExecuted daily accounting tasks: accounts receivable, processing expense claims and invoices, and creating POsAssist in preparation and scheduling of commission meetings, subcommittee meetings, and scheduling internal meetingsCoordinate employee travel, including expense tracking, reimbursements, and reservations, adhering to state regulations and per diemsComposed all written communications on behalf of the commissionersMaintained the Commissioner Handbook PDF, to ensure a visually appealing and user-friendly format for publication on the state website

Columbia, Sc

Responsible for scheduling and confirming patient appointments, distributing and explaining prep kits, checking patients in, reviewing paperwork, updating patient information, collecting payments and accounts receivable tasksPrepare and maintain patient charts; request medical records from PCP as neededEscort patients to pre-op, record vitals and medical history, assist in transporting patients to procedure room; Post-op removed patient IV’s, discussed discharge instructions and scheduled patient follow-up visitManaged procedure room scheduleAssisted in scope maintenance and sterilization

Columbia, Sc

- Receive, sort, and track all interdepartmental and outreach specimens to correct department- Order appropriate tests for specimens as directed by physicians and log any problem- Independently created and implemented troubleshooting processes and updated training materials for new hires

Syracuse, New York

Rutland, Vermont