Ashley Amerson Email & Phone Number

Atlanta, Georgia, United States

I am a dynamic Senior Employee Communications Specialist with 8+ years of experience in the HCM software industry, focusing on managing content for global internal communications. I excel in helping to create strategic narratives that inform, inspire, and engage more than 16,000 employees through various channels, including e-mail, intranet, and newsletters. My innovative solutions balance creativity with business needs to empower our organization. I thrive by measuring program effectiveness through data-driven insights and offering detailed insights to stakeholders to help them understand the effectiveness of our communications strategies. My role extends beyond content creation to include the administration of our communications tools and platforms. This involves managing various tools and platforms, from troubleshooting technical issues to optimizing system performance and ensuring the platforms are best configured to support our communication goals. This proactive approach ensures that our tools remain reliable and effective, empowering the team to focus on delivering impactful communications without disruptions.

Atlanta, Georgia, United States

As a Communications & Enablement Strategist, I streamlined communication workflows for efficiency and planned and executed comprehensive communication campaigns. I specialized in change management, ensuring clear, positive communication that empowered employees and fostered ownership and engagement. I created and curated role-based newsletters that provided the necessary information for implementation teams to efficiently serve customers. I also designed and maintained our team intranet site to ensure that team members remained engaged within the organization. Ultimately, I was instrumental in creating a culture of effective communication within our implementation organization and with stakeholders.

Greater Atlanta Area

As an Executive Assistant, I supported our implementation team executives, including comprehensive travel arrangements, calendar management, and coordination of meetings and events to optimize efficiency. I prepared meeting materials and presentations with a focus on effective communication and engagement. During meetings, I recorded minutes, key takeaways, and action items from meetings to facilitate informed decision-making and follow-up actions. Additionally, I handled sensitive and confidential email correspondence with care to maintain trust among employees and customers. I prepared and reviewed expense reports to ensure budget compliance. I also maintained and updated organizational charters, phone lists, and email distribution lists to enhance the operational efficiency of our teams.

Fairburn, Ga And Social Circle, Ga

As a Tasker, I handled a range of key responsibilities. This included allocating outbound orders based on appointment times and assigning staging bays and trailers for efficient order picking and loading. I closely monitored and adjusted the work queue to ensure orders remained on schedule and distributed tasks, orders, and loads to our associates. I also played a pivotal role in troubleshooting associate issues to minimize downtime and adapted associate job functions to maintain workflow efficiency. I researched product availability concerns, arranged for substitute items when needed, and collaborated closely with the inventory control team to address and resolve inventory-related issues.

Conyers, Ga

As a Processing Trainer, I trained processors to identify specific pharmaceutical product details and accurately and efficiently input data. I provided immediate technical assistance and support to product processors, offering advice as needed. Additionally, I played a crucial role in providing feedback to management on processor performance and maintaining hourly production data. Ensuring the team consistently met quality and production metrics was a top priority, as was handling and preserving the integrity of controlled substances according to DEA guidelines.

Lake Buena Vista, Fl

As a Front Desk Hostess at Walt Disney World, I created a memorable experience for our guests throughout their stay. During check-in, I ensured a seamless start to their vacation by serving as their trusted guide, assisting with park tickets, dining reservations, and any requests to make their experience truly magical.

Bachelor Of Applied Science (Basc), Information Technology

Aas, Computer Information Systems