Ashley Ginn Email & Phone Number

Accepted a remote, temporary position focused on a specific project, engaging with businesses on various issues. Demonstrated my exceptional ability by maintaining an average quality score of 3.98, achieved through active respondent engagement and a sharp eye for detail. This performance led to my transition to a permanent role. Recognized for excellence with Employee of the Month awards in March 2023 and February 2024, as well as the Employee Yearly Award for 2023.

New Caney

Effectively managed a 7-unit residential property, consistently achieving a 100% occupancy rate through strategic marketing and advertising. Key responsibilities included conducting showings, performing background and credit checks, executing lease agreements, addressing tenant complaints, supervising maintenance and repairs, and collecting and reporting financials.

Huntsville, Texas, United States

Huntsville, Tx

Worked from call center transitioning to remote; conducting professional interviews with a variety of diverse respondents. I am an expert in consistently demonstrating low error rates while compiling and recording data from interviews using VOXCO computer software. Achieving and maintaining an above average quota.

The Woodlands, Tx

Evaluated over 65 + agent’s calls for quality assurance and performance, while communicating feedback and coaching. Assessed call behaviors for regulatory compliance of policy. Met with supervisors and analyzed reports using company software and identified calls failing to meet standards and corrected the problems with training.