Ashley John
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Ashley John Email & Phone Number

Customer Success Advocate at Traction Rec
Location: Cambridge, Ontario, Canada 8 work roles 3 schools
1 work email found @tractionrec.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email a****@tractionrec.com
LinkedIn Profile matched
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Current company
Role
Customer Success Advocate
Location
Cambridge, Ontario, Canada
Company size

Who is Ashley John? Overview

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Quick answer

Ashley John is listed as Customer Success Advocate at Traction Rec, a company with 103 employees, based in Cambridge, Ontario, Canada. AeroLeads shows a work email signal at tractionrec.com and a matched LinkedIn profile for Ashley John.

Ashley John previously worked as Support Analyst II - Salesforce at Clariti and Software Administrator - Salesforce at Canada Learning Code. Ashley John studied at Trailhead By Salesforce.

Company email context

Email format at Traction Rec

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{first_initial}{last}@tractionrec.com
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AeroLeads found 1 current-domain work email signal for Ashley John. Compare company email patterns before reaching out.

Profile bio

About Ashley John

Oh hello there!I am a Certified Salesforce Administrator and Data Analyst who enjoys solving problems and has hands-on experience with the Salesforce Platform. I’m enthusiastic about growing and gaining new skills. My previous experience with other CRMs piqued my interest in researching and learning more about the Salesforce platform. Outside of my work, I enjoy travelling, learning programming languages, painting, and actively engaging myself with new hobbies such as playing musical instruments, gardening, and so on.

Listed skills include Predictive Analytics, Data Mining, Big Data Analytics, Data Analysis, and 45 others.

Current workplace

Ashley John's current company

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Traction Rec
Traction Rec
Customer Success Advocate
Toronto, ON, CA
Website
Employees
103
AeroLeads page
8 roles

Ashley John work experience

A career timeline built from the work history available for this profile.

Support Analyst Ii - Salesforce

Current

Canada

Mar 2023 - Present

Software Administrator - Salesforce

  • Gather requirements and crafted them into solutions for the Sales process.
  • Adding and deactivating users on Salesforce, running the sales report to help forecast.
  • Maintain the Salesforce platform by monitoring support requests, user issues, integrations and workflows.
  • Provide end-user training, documentation and webinars to ensure user understanding of customizations.
Jan 2022 - Aug 2022

Salesforce Administrator

  • Gather detailed requirements, and processes, and prepare relevant solution documentation for requirement delivery.
  • Conducted weekly status meetings with client stakeholders to review Salesforce configuration updates and determine next steps.
  • Designed and implemented workflow rules, validation rules, object fields to satisfy requirements and streamline business processes.
  • Helped clients to design user interface by using page layouts and lightning record pages to deliver… Show more
  • Helped clients to design user interface by using page layouts and lightning record pages to deliver state-of-the-art user experience and cater Salesforce to relevant user groups. Show less
Sep 2021 - Jan 2022

Technical Support Team Lead

  • Creation and maintenance of reports, dashboards, queues, and customized email templates per end user requirements in Zoho Desk and Zoho CRM.
  • Development and implementation of new strategies to reduce ticket volume. This includes the creation and promotion of knowledge articles and product documents.
  • Evaluating customer retention issues in collaboration with Sales and Success teams to find optimal solutions to ensure smooth running of new POCs.
  • Setting team targets, implementing… Show more
  • Setting team targets, implementing guidelines, and providing assistance for technical issues the team members may need help with, including escalations.
  • Gather and perform detailed analysis of user requirements/specifications and translate them to clear technical requirements for technical implementation.
Mar 2021 - Jan 2022

Senior Technical Support Analyst

Nov 2020 - Mar 2021

Technical Support Analyst

Mississauga, Ontario, Canada

May 2019 - Nov 2020

Technical Service Engineer

Client: Reliance Jio-Worked closely with the MIS department to perform data analysis.-Responsible for learning and coaching co-workers -Handled escalations, trained and acted as OIC in absence of the team lead.-Analyzed, configured, and tested POS application software required for business IT operation.-Communicated with clients to determine.

Nov 2015 - Mar 2017
Team & coworkers

Colleagues at Traction Rec

Other employees you can reach at tractionrec.com. View company contacts for 103 employees →

3 education records

Ashley John education

FAQ

Frequently asked questions about Ashley John

Quick answers generated from the profile data available on this page.

What company does Ashley John work for?

Ashley John works for Traction Rec.

What is Ashley John's role at Traction Rec?

Ashley John is listed as Customer Success Advocate at Traction Rec.

What is Ashley John's email address?

AeroLeads has found 1 work email signal at @tractionrec.com for Ashley John at Traction Rec.

Where is Ashley John based?

Ashley John is based in Cambridge, Ontario, Canada while working with Traction Rec.

What companies has Ashley John worked for?

Ashley John has worked for Traction Rec, Clariti, Canada Learning Code, Talent Stacker | Salesforce Career Development Program, and Zenduit.

Who are Ashley John's colleagues at Traction Rec?

Ashley John's colleagues at Traction Rec include Holly Ho, Ellen Hendrix, Linda Wong, Liana Kan, and Cait Sleeman.

How can I contact Ashley John?

You can use AeroLeads to view verified contact signals for Ashley John at Traction Rec, including work email, phone, and LinkedIn data when available.

What schools did Ashley John attend?

Ashley John studied at Trailhead By Salesforce.

What skills is Ashley John known for?

Ashley John is listed with skills including Predictive Analytics, Data Mining, Big Data Analytics, Data Analysis, Technical Support, Information Technology, Quality Control, and Troubleshooting.

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