Cactus Club is a substitute teacher company based in Phoenix, AZ that specializes in providing highly qualified substitute teachers to early childcare centers. We exclusively place teachers with early childhood experience, ensuring that childcare centers receive quality staff members who are well-equipped to meet the needs of young children. Cactus Club's tailored approach fills a crucial gap in childcare centers, offering reliable and skilled substitute teachers to support the smooth operation of early childcare centers in Phoenix.

Maximize quality and productivity with thorough training and mentoring of 15 team members. Collaborated with other departments to ensure successful completion while maintaining 100% compliance. Mentored and coached team members to ensure successful performance with above 90% on time start rate. Audited data to drive consistency, accuracy, and compliance.

Completed credentialing and re-credentialing process for over 600 travel healthcare professionals. Prepared individual files while staying compliant with internal and governmental requirements and prioritizing tasks effectively to meet deadlines. Maintained 95% on time start rate with clinicians. Worked confidently under pressure in a fast paced, deadline driven environment while being highly adaptable, organized, and flexible.

Provide positive and stimulating environment. Ensure safety and comfort of child in family’s home. Prepare meals and provide regular daily schedules. Coordinate different types of activities to enhance physical and intellectual development. Provide developmentally appropriate activities.

Provided full recruitment lifecycle support for over 10+ associates. Acted as Sales Leader for team while engaging and interacting with customers to create positive shopping experiences and drive revenue. Boosted sales by 15% through effectively cultivating customer rapport and delivering superior customer service.

Temporarily assisted Director of Operations and CEO. Organized office for staff and management. Responded to 30+ emails/calls per day and other correspondence to facilitate communication and enhance business processes. Updated executives on changing business needs by thoroughly documenting internal and client meetings. Contributed to smooth business operations through organization and communication.

Planned and monitored day-to-day running of business while also coordinating large scale events. Maximized efficiency and productivity by recruiting and hiring capable staff members and managing a team of 15-20 staff members. Monitored key performance indicators to support organizational objectives. Improved customer retention by 5%. Cultivated community and media relations through social media and other communication channels to support dance program. Used 15+ years of dance expertise to resolve customer concerns and promote loyalty through customer service skills and analytical nature.

Coordinated complete dance program with small to large scale events. Taught proper technique, dance history knowledge, and dance routines to be performed on stage. Implemented and optimized new curriculum and day-to-day instruction to align educational strategies with industry best practices. Encourage positivity at dance studio and teach life lessons to help them grow into strong, kind, and confident young women. Provided one-on-one private instruction to 6 students by appointment. Worked closely with students and parents to increase positive feedback from parents and boost overall student success.

Developed and executed marketing plans to increase studio business. Managed Studio Owner's complex and frequently changing schedule and coordinated meetings with focus on proper allocation of executive availability. Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data. Increase profitability by 10% through proper tracking of expenses. Responded to 100+ emails, phone calls, texts, and other correspondence daily to facilitate communication and enhance business processes. Handled logistics, catering, agendas, and travel arrangements for meeting and event planning. Booked travel, lodging, and any activities. Used QuickBooks to produce monthly invoices, reports, and other deliverables. Created, designed, and produced marketing materials, social media campaigns, and social media accounts. Job completed with extremely high marks and promoted to higher rank within company. Maintained impeccable office organization to support efficiency, professionalism, and performance objectives.

Managed complex and frequently changing travel arrangements and coordinated pre-planning of trips for an NDA ultra-high net worth family. Consistently kept household well-stocked and organized. Supervised children and organized schedules, activities, events, and extracurriculars for entire household.

Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and successful completion of events. Managed administrative logistics of 10+ events at one time, including contract signing, fee collection, event booking, and event promotions. Answered phone calls and emails to coordinate event questions. Completed tasks with use of Outlook, Google, Mac, PC, Square, and point-of-sale systems. Fulfilled contractual obligations in fast-paced environment, including communications, vendor coordination, schedule creation, budget administration and rehearsal, and day of event coordination. Coordinated catering services and planned menus to compliment event theme and selected musical or guest speaker entertainment.

Handled event questions through email and phone calls in the ticket booth. Completed front desk tasks, used multiple point-of- sales systems, and increased customer service and satisfaction. Performed hostess and server tasks as needed- able to jump in quickly when needed. Understand restaurant environment and fast- paced environment.

Teaching students dance. Working on shows and recitals. Assisting the directors with organization of the shows, dancers, and costumes.

Working as a party host who arrives at kids' parties to set up, host the party, and clean up afterward

Teaching young students the art of ballet

Worked as an entertainer and party host for parties all over San Diego County.

Assisted Mr. Littorno, attorney at law, by organizing the office, keeping files up-to-date, completing daily assistant tasks, and helping customers over the phone and email.

Worked as a sales associate on the floor, as a cashier, customer service representative, and stock room inventory manager.

Worked as a sales associate on the floor, as a cashier, sales associate, customer service representative, and stock room inventory manager.

Provided care of the children and house including homework help, meal preparation, housekeeping, and recreation for a family two days a week

Assisted the owner and Wedding Coordinator, Emily Smiley, in preparing the bride, decorating the venue, and cleaning up after the event