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Ashley Moran Email & Phone Number

Executive Director, Experience Design & Customer Journeys, Comcast | Digital Transformation | Design Research | UX | CX at Comcast

Location: Philadelphia, Pennsylvania, United States 9 work roles 3 schools

1 work email found @comcast.com 2 phones found area 212 and 844 LinkedIn matched

✓ Verified Jun 2026 4 data sources Profile completeness 100%

Current company

Comcast

Role

Executive Director, Experience Design & Customer Journeys, Comcast | Digital Transformation | Design Research | UX | CX

Location

Philadelphia, Pennsylvania, United States

Who is Ashley Moran? Overview

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Quick answer

Ashley Moran is listed as Executive Director, Experience Design & Customer Journeys, Comcast | Digital Transformation | Design Research | UX | CX at Comcast, based in Philadelphia, Pennsylvania, United States. AeroLeads shows a work email signal at comcast.com, phone signal with area code 212, 844, and a matched LinkedIn profile for Ashley Moran.

Ashley Moran previously worked as Executive Director, Experience Design & Research at Comcast and Senior Director of Customer Journeys & Experience Design at Comcast. Ashley Moran holds Bachelor Of Graphic Design, Bgd from North Carolina State University.

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{first}_{last}@comcast.com

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Profile bio

About Ashley Moran

𝗧𝗥𝗔𝗡𝗦𝗙𝗢𝗥𝗠𝗦 𝗧𝗛𝗘 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗝𝗢𝗨𝗥𝗡𝗘𝗬 𝗜𝗡𝗧𝗢 𝗔𝗪𝗔𝗥𝗗-𝗪𝗜𝗡𝗡𝗜𝗡𝗚 𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘𝗦𝙍𝙀𝙄𝙈𝘼𝙂𝙄𝙉𝙀𝙎 𝙋𝙀𝙊𝙋𝙇𝙀, 𝙋𝙍𝙊𝘿𝙐𝘾𝙏, 𝘼𝙉𝘿 𝙏𝙀𝘾𝙃𝙉𝙊𝙇𝙊𝙂𝙔Ashley Moran is an Emmy Award-winning Executive Director of Experience Design and Customer Journeys with 20+ years of transforming experiences, products, and services across broad ecosystems. She is a design and technology leader who empowers large, multidisciplinary teams to deliver with a human-centered design approach. She builds research-informed and data-driven end-to-end customer journeys, products, and experiences spanning diverse platforms, devices, touchpoints, and channels. Ashley orchestrates seamless omnichannel experiences by skillfully connecting cross-functional teams to demystify the customer experience. She innovates patented products that redefine capabilities in the consumer entertainment, technology, and communications space. Leverages a collaborative leadership approach to build consensus with key stakeholders and inform critical design, product, service, and investment decisions.𝗣𝗥𝗢𝗙𝗘𝗦𝗦𝗜𝗢𝗡𝗔𝗟 𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘 ◉ Experience Design Strategy◉ Customer Journey Mapping ◉ Service Design◉ User Experience (UX)◉ UX Research & Data Science ◉ Design Strategy & Systems ◉ Omnichannel Experience ◉ B2B e-Commerce Solutions◉ SaaS Product Management◉ Product Management & Design Leadership𝗡𝗢𝗧𝗘𝗪𝗢𝗥𝗧𝗛𝗬✦ Emmy Award Winner in Technology and Engineering ✦ 3x Gold AVA Digital Award Recipient ✦ Platinum Marcom Award Recipient ✦ 2x Gold Horizon Interactive Award Recipient ✦ Won 38 Awards for the Digital Experience in total✦ Designed 9 Patents “𝘛𝘰 𝘤𝘢𝘱𝘵𝘶𝘳𝘦 𝘩𝘪𝘨𝘩-𝘪𝘮𝘱𝘢𝘤𝘵 𝘥𝘦𝘴𝘪𝘨𝘯 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦𝘴, 𝘺𝘰𝘶 𝘮𝘶𝘴𝘵 𝘧𝘪𝘳𝘴𝘵 𝘶𝘯𝘥𝘦𝘳𝘴𝘵𝘢𝘯𝘥 𝘵𝘩𝘦 𝘧𝘶𝘭𝘭 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘫𝘰𝘶𝘳𝘯𝘦𝘺 𝘢𝘤𝘳𝘰𝘴𝘴 𝘵𝘩𝘦 𝘣𝘳𝘰𝘢𝘥𝘦𝘳 𝘦𝘤𝘰𝘴𝘺𝘴𝘵𝘦𝘮. 𝘈𝘵 𝘵𝘩𝘦 𝘩𝘦𝘢𝘳𝘵 𝘰𝘧 𝘸𝘩𝘢𝘵 𝘐 𝘥𝘰, 𝘐 𝘧𝘰𝘴𝘵𝘦𝘳 𝘤𝘰𝘯𝘯𝘦𝘤𝘵𝘪𝘰𝘯𝘴 𝘣𝘦𝘵𝘸𝘦𝘦𝘯 𝘪𝘯𝘵𝘦𝘳𝘥𝘪𝘴𝘤𝘪𝘱𝘭𝘪𝘯𝘢𝘳𝘺 𝘵𝘦𝘢𝘮𝘴 𝘵𝘰 𝘶𝘯𝘤𝘰𝘷𝘦𝘳 𝘢𝘯𝘥 𝘶𝘯𝘥𝘦𝘳𝘴𝘵𝘢𝘯𝘥 𝘵𝘩𝘦 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘫𝘰𝘶𝘳𝘯𝘦𝘺 𝘢𝘯𝘥 𝘦𝘷𝘢𝘯𝘨𝘦𝘭𝘪𝘻𝘦 𝘵𝘩𝘦 𝘱𝘰𝘸𝘦𝘳 𝘰𝘧 𝘥𝘦𝘴𝘪𝘨𝘯 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦𝘴 𝘪𝘯 𝘤𝘰𝘮𝘱𝘦𝘭𝘭𝘪𝘯𝘨 𝘢𝘯𝘥 𝘶𝘯𝘴𝘶𝘴𝘱𝘦𝘤𝘵𝘪𝘯𝘨 𝘸𝘢𝘺𝘴.” -𝘈𝘴𝘩𝘭𝘦𝘺 𝘔𝘰𝘳𝘢𝘯

Listed skills include User Experience, Information Architecture, Interaction Design, User Centered Design, and 18 others.

Current workplace

Ashley Moran's current company

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Comcast

Executive Director, Experience Design & Customer Journeys, Comcast | Digital Transformation | Design Research | UX | CX

www.comcast.com

Website

comcast.com

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9 roles

Ashley Moran work experience

A career timeline built from the work history available for this profile.

Executive Director, Experience Design & Research

Current

Comcast

Philadelphia, PA, US

𝗜𝗚𝗡𝗜𝗧𝗘𝗦 𝗛𝗜𝗚𝗛-𝗜𝗠𝗣𝗔𝗖𝗧 𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘 𝗗𝗘𝗦𝗜𝗚𝗡 𝗦𝗧𝗥𝗔𝗧𝗘𝗚𝗬Quarterbacks and defines the digital experience design vision and leads an organization of cross-functional teams that build transformational experiences for Comcast Business web and mobile properties; spearheads end-to-end prospect-to-customer journeys for small, mid-market, and enterprise business customers.

Jan 2020 - Present

Senior Director Of Customer Journeys & Experience Design

Comcast

Philadelphia, PA, US

𝗠𝗔𝗦𝗧𝗘𝗥𝗦 𝗧𝗛𝗘 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗝𝗢𝗨𝗥𝗡𝗘𝗬 𝗔𝗡𝗗 𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘 𝗗𝗘𝗦𝗜𝗚𝗡Launched the first customer journey design team and function companywide; established and implemented the foundational approach to service design, incorporating data science and research for the large, matrixed organization.𝗛𝗜𝗚𝗛𝗟𝗜𝗚𝗛𝗧𝗦 + 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 𝗜𝗠𝗣𝗔𝗖𝗧◑ Identified solutions to disrupt significant profit.

Mar 2019 - Jan 2020

Senior Director Of Product Management & User Experience

Comcast

Philadelphia, PA, US

𝗘-𝗖𝗢𝗠𝗠𝗘𝗥𝗖𝗘 𝗗𝗜𝗚𝗜𝗧𝗔𝗟 𝗧𝗥𝗔𝗡𝗦𝗙𝗢𝗥𝗠𝗔𝗧𝗜𝗢𝗡Spearheaded the digital transformation strategy, roadmap, and experience design for B2B e-Commerce solutions.𝗛𝗜𝗚𝗛𝗟𝗜𝗚𝗛𝗧𝗦 + 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 𝗜𝗠𝗣𝗔𝗖𝗧◑ Built a diverse team of 20+ of Product Management, UX, and Research; connected cross-functional teams across a broad ecosystem. ◑ Redesigned the B2B eCommerce experience, significantly.

Mar 2017 - Mar 2019

Director Of User Experience (Ux)

Comcast

Philadelphia, PA, US

𝗥𝗘𝗜𝗠𝗔𝗚𝗜𝗡𝗘𝗗 𝗨𝗦𝗘𝗥-𝗖𝗘𝗡𝗧𝗥𝗜𝗖 𝗗𝗘𝗦𝗜𝗚𝗡 𝗙𝗢𝗥 𝗛𝗜𝗚𝗛-𝗜𝗠𝗣𝗔𝗖𝗧 𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘𝗦Led teams to leverage user-centered design methodologies to launch iconic products and experiences that delivered significant business and customer value.𝗛𝗜𝗚𝗛𝗟𝗜𝗚𝗛𝗧𝗦 + 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 𝗜𝗠𝗣𝗔𝗖𝗧◑ Won an Emmy Award in Technology and Engineering for X1 TV interface. ◑ Awarded 9 patents, including set-top-box and.

Jul 2015 - Mar 2017

Associate Director User Experience

Comcast

Philadelphia, PA, US

Mar 2010 - Jul 2015

Lead Information Architect - Cross Platform

Comcast

Philadelphia, PA, US

Jul 2008 - Mar 2010

Lead Experience Designer – Consumer Experience Design Group, Mobile Services

Motorola

Chicago, Illinois, US

Designed cutting-edge software and hardware user interfaces for international mobile device products; leveraged technologies and interface design strategies that blur the line between digital and physical. Translated franchise experiences into UX/visual/industrial design, applications, multimedia, social, and setup. 𝗣𝗥𝗢𝗗𝗨𝗖𝗧 𝗛𝗜𝗚𝗛𝗟𝗜𝗚𝗛𝗧𝗦: MotoMagx OS.

Sep 2005 - Jun 2008

Senior Consultant

Bearingpoint

Amsterdam, NL

*𝘽𝙀𝘼𝙍𝙄𝙉𝙂𝙋𝙊𝙄𝙉𝙏, 𝙄𝙉𝘾. / 𝙆𝙋𝙈𝙂Led projects across diverse industries for user-centered design and marketing challenges in e-business environments. Strategically positioned and executed solution deliverables across the SDLC, including product design, business strategy, software development, implementation, and brand strategy.𝗖𝗟𝗜𝗘𝗡𝗧𝗦: Andersen, Caterpillar.

Jul 2000 - Sep 2005

Senior Consultant

Arthur Andersen Business Consulting

* 𝘈𝘳𝘵𝘩𝘶𝘳 𝘈𝘯𝘥𝘦𝘳𝘴𝘦𝘯 / 𝘒𝘗𝘔𝘎 𝘊𝘰𝘯𝘴𝘶𝘭𝘵𝘪𝘯𝘨 / 𝘉𝘦𝘢𝘳𝘪𝘯𝘨𝘗𝘰𝘪𝘯𝘵, 𝘐𝘯𝘤.

Aug 2000 - Jul 2002

Team & coworkers

Colleagues at Comcast

Other employees you can reach at comcast.com. View company contacts →

JS

Jeremy Skarphol Colleague at ComcastDenver Metropolitan Area, United States View → CM

Cynthia Motsinger Colleague at ComcastAnderson, Indiana, United States, United States View → NK

Natalie Kisselbach Colleague at ComcastManchester, New Hampshire, United States, United States View → BS

Bernardo Salazar Colleague at ComcastWest Palm Beach, Florida, United States, United States View → ML

Ms. Linda Blount Colleague at ComcastUnited States, United States View → JK

Jamilah Kelley Colleague at ComcastDecatur, Georgia, United States, United States View → MS

Malathi Sankaran Colleague at ComcastChennai, Tamil Nadu, India, India View → AE

Anthony Esquivel Colleague at ComcastDublin, California, United States, United States View → DL

David Lloyd Colleague at ComcastAurora, Colorado, United States, United States View → RK

Robert Kortum Colleague at ComcastGrand Lake, Colorado, United States, United States View →

3 education records

Ashley Moran education

Bachelor Of Graphic Design, Bgd

North Carolina State University

Tuck Executive Leadership Education Program

Tuck Executive Education At Dartmouth

Interaction/Interface Design Studies (Berlin, Germany)

Weisensee Kunsthochshule

FAQ

Frequently asked questions about Ashley Moran

Quick answers generated from the profile data available on this page.

What company does Ashley Moran work for?

Ashley Moran works for Comcast.

What is Ashley Moran's role at Comcast?

Ashley Moran is listed as Executive Director, Experience Design & Customer Journeys, Comcast | Digital Transformation | Design Research | UX | CX at Comcast.

What is Ashley Moran's email address?

AeroLeads has found 1 work email signal at @comcast.com for Ashley Moran at Comcast.

What is Ashley Moran's phone number?

AeroLeads has found 2 phone signal(s) with area code 212, 844 for Ashley Moran at Comcast.

Where is Ashley Moran based?

Ashley Moran is based in Philadelphia, Pennsylvania, United States while working with Comcast.

What companies has Ashley Moran worked for?

Ashley Moran has worked for Comcast, Motorola, Bearingpoint, and Arthur Andersen Business Consulting.

Who are Ashley Moran's colleagues at Comcast?

Ashley Moran's colleagues at Comcast include Jeremy Skarphol, Cynthia Motsinger, Natalie Kisselbach, Bernardo Salazar, and Ms. Linda Blount.

How can I contact Ashley Moran?

You can use AeroLeads to view verified contact signals for Ashley Moran at Comcast, including work email, phone, and LinkedIn data when available.

What schools did Ashley Moran attend?

Ashley Moran holds Bachelor Of Graphic Design, Bgd from North Carolina State University.

What skills is Ashley Moran known for?

Ashley Moran is listed with skills including User Experience, Information Architecture, Interaction Design, User Centered Design, User Interface, Usability Testing, User Interface Design, and Mobile Devices.

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Ashley Moran Email & Phone Number

Contact Signals · 1 work email · 2 phones

Who is Ashley Moran? Overview

Email format at Comcast

About Ashley Moran

Ashley Moran's current company

Ashley Moran work experience

Executive Director, Experience Design & Research

Senior Director Of Customer Journeys & Experience Design

Senior Director Of Product Management & User Experience

Director Of User Experience (Ux)

Associate Director User Experience

Lead Information Architect - Cross Platform

Lead Experience Designer – Consumer Experience Design Group, Mobile Services

Senior Consultant

Senior Consultant

Colleagues at Comcast

Ashley Moran education

Bachelor Of Graphic Design, Bgd

Tuck Executive Leadership Education Program

Interaction/Interface Design Studies (Berlin, Germany)

Frequently asked questions about Ashley Moran

What company does Ashley Moran work for?

What is Ashley Moran's role at Comcast?

What is Ashley Moran's email address?

What is Ashley Moran's phone number?

Where is Ashley Moran based?

What companies has Ashley Moran worked for?

Who are Ashley Moran's colleagues at Comcast?

How can I contact Ashley Moran?

What schools did Ashley Moran attend?

What skills is Ashley Moran known for?