Ashley Cole Email & Phone Number

• Served as the Success Advisor for the Center for Education, Advocacy & Social Justice (100+ students).• Developed and facilitated the Academic Discovery Program for all undeclared students.• Served as the Academic Advisor for all Academic Discovery Program students.• Created specialized programs and events for students in my portfolio.• Collaborated with multiple departments to eliminate student financial and academic issues. • Participated in the strategic enrollment plan for the college.• Member of the Neurodiversity Advisory Council.

• Curated and maintained the Internship Database for all students. • Served as contact point for employers and Alums looking for interns.• Supervised and supported students through the internship process. • Conducted resume, cover letter, mock interview and general counsel sessions with students. • Created marketing materials for Career Development office events and workshops.• Presented Career Development services to students in first year seminars and when requested. • Collaborated with multiple departments on campus for student success (Advising, Campus Life etc.).• Facilitated campus wide Career Fairs and Graduation events.Adjunct WCHC 101-08 First Year College Seminar

•Conducted direct supervision and management of professional staff at 5 student housing complexes across three states. •Spearheaded a region of over 800 students served at the following institutions: Lehigh University, Kutztown University, University of Delaware, Penn State Abington and Binghamton University.•Created student employee training materials for region. Facilitated in-person and remote training seminars. Conducted interviews and facilitated the hiring of student staff.•Curated and implemented standard operating procedures for building specific maintenance.•Assisted Facilities Manager to execute building wide projects and routine maintenance during lease term. Directly organized and scheduled third-party contractors for turn.•Assisted in onboarding newly acquired properties and professional staff.•Collaborated directly with marketing department to generate property events and lease promotions.•Experienced in budgeting and rent collection for a portfolio of 800 residents.

South Orange Nj

•Oversaw the daily operation of a first year Residence Hall for approximately 700 students. •Supervised 1 full-time professional staff member, 19 student RAs and 5 Hall Council E-Board members.•Assisted with student and professional staff training, development, and performance evaluations.•Experienced in being a first responder to student mental health, substance abuse and sexual misconduct situations. Served in an on-call rotation.•Assisted in organizing and implementing the First 56 Program.•Collaborated with Campus Ministry for various student focused programs.•Managed building-related operational concerns.•Managed an operating budget of $11,000+.•Served as judicial hearing officer for student conduct cases.•Constructed quarterly/annual reports documenting staff highlights.•Utilized software: CampusLabs, Adirondack Housing Director, Maxient,Kronos and SharePoint.•Member of the following Committees at Seton Hall:Training Committee for Student Staff.

•Oversaw the daily operations of the only Residence Hall.•Coordinated all student housing placement. •Assisted in creating payment plans for all housed students.•Collaborated with various vendors for campus wide programs.•Student staff supervision.•Created the student staff training manual and all RA training materials.•Conduct Officer for Student Conduct Issues.•Managed an operating budget of $1,000 for student programming.Member of the following Committees at Manor:•College Retention Team.•Presidential Cabinet member.•The College Management Team.•The Student Concern Team.•Middle States Standard V.•Student Handbook Revision Team.

•Oversaw the daily operations of first year Residence Hall with approximately 300 students.• Collaborated with the School of Business's Living Learning Community.•Student staff supervision.• Campus on-call rotation. Experienced in responding to student mental health, substance abuse and sexual misconduct situations.•Managed an operating budget of $2,000.•Utilized software: Adirondack Housing Director and SharePoint.

Master Of Education - Med, Educational Leadership And Administration, General

Activities and Societies: Member of Chi Sigma Alpha Honors Society

Bachelor Of Science (Bs), Clinical Psychology

Activities and Societies: Minor: Criminal Justice. Office of Residence Life staff member.