I love creating, meeting people, and sharing stories that will entertain, become an escape, and get us to think a little deeper.

This current role has a wide range of responsibilities that I currently contribute to, such as:-Developing new systems and methods with BioMed Team to streamline equipment flow and productivity flow. -Acquiring and maintaining comprehensive and thorough product knowledge, from their operation to their technical and software functionalities.-Business Unit Ambassador for the Medical Surgical Division: -Facilitating collaborations between management, sales team members, employee, and customer relationships through the emphasis of teamwork. -Creating and maintaining a positive work culture.-Repairing customer devices according to manufacturer standards while ensuring thorough and complete documentation of the undertaken processes.-Communicating a clear vision for the Biomedical Department that is aligned to the overall McKesson vision, values and goals, and inspires and engages people to create an inclusive, high performing, customer-centered culture. -Monitoring the ongoing effectiveness of the overall McKesson processes as the business and environment evolves and changes, identifying exposures, gaps and/or trends and making recommendations to management for appropriate adjustments.

This position allowed me to discover and grow skill sets that are necessary in the area of business development and growth. The execution of the strategies I created resulted in a 75% sales increase, year over year, and highest profitability in the company’s 10 year history. Some of the strategies included:-Developing relationships with worldwide designers and suppliers to better effectively serve and provide quality products for our customers. -Creating, developing, and maintaining loss prevention, compliance, store visual, and merchandising standards.-Creating logistical processes for the ordering, shipping, and receiving of products.-Developing an e-commerce site and it’s processes.-Proactively engaging with customers to meet and exceed their needs.

In this role I was able to create new customer relationships while deepening existing customer relationships through face to face and phone interactions as well as acquiring new Small Business Banking relationship opportunities. Achievements and Contributions Included: -Creating and presenting product Demos to potential new business clients as well as existing business clients to help aquire new lines of business or to create additional lines of business for the banking pipeline.-Collaborating with the Regional Buiness Banking team as a liaison to ensure clear communication and translation in regards to sales team recommendations, client needs, and product funcionality. -Appropriately handled Small Business Banking customer service issues in assigned portfolios.-Achieved Top 3 in the District sales accolades during last quarter with the company.

My primary responsibilities were, performing preventive maintenance, safety test, incoming inspection, installation, troubleshooting, repair, calibration and documentation to assigned patient care equipment. Other contributions included:-Developing new systems and methods to streamline equipment flow.-Assisting team members when a “spot” needed to be filled. Able to adapt in different roles such as shipping, receiving, cleaning, and repair technician roles.

This advanced sales position primarily gave me the opportunity to create business relationships with individuals and business owners that would allow them to utilize the services provided by NYL. Other contributions included: -Working with Senior Sales Management to provide financial sales support to seek and acquire new clientele at events such as financial seminars, webinars, and networking events.-In partnership with sales and management, assessed potential, as well as existing client needs in order to provide the appropriate RFI’s (Request for Information), RFP’s (Request for Proposal), and RFQ’s (Request for quotation) -Providing potential and existing clientele a detailed assessment to fully understand current and future needs and to help address potential challenges.

Working alongside our Branch Manager, this role gave me the opportunity to coach branch colleagues in sales, service, and operational integrity. Other contributions include:-Maintaining thorough knowledge of all banking products to ensure appropriate guidance is provided to the sales team, existing and potential clients.-Ensuring that the entire sales team efficiently used financial systems and products to effectively evaluate client and prospect needs. -Increasing branch sales, customer service and operational productivity by leveraging customer products and bank services to best suit customers’ financial needs.-Reporting branch sales and successes to upper management as well as tracking sales and operational activities.-Business customer product sales and relationship building through site visits and through calling efforts.-Meeting branch goals and personal goals on a quarterly basis through the use of cross selling and relationship building.