Ashley Pringle, Mha Email and Phone Number

Maintain a positive awareness of the company in accounts such as physician offices, assisted living facilities, skilled nursing facilities, and hospitals. Create and implement monthly marketing strategies with Marketing Director. Partner with operations and clinical team to ensure the highest quality of care for our patients. Educate patients, families, and facilities on hospice care.

Represented and promoted Enhabit in relationships with physicians, hospitals, skilled nursing facilities and other healthcare organizations. Implemented and educated on specialty programs and protocols that provide improved home health services. Responsible for growing referral volume and relationship management. Assisted with monthly marketing materials to increase brand awareness in the community.

Directed all daily marketing operations including providing direct oversight of the establishment and implementation of marketing initiatives. Established and maintained positive working relationships with current and potential referral and payer sources. Created monthly marketing materials, building brand awareness in accounts and the community as a whole. Provided leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs. Implemented monthly activities to implement employee culture.

Oversaw front office staff and ensured culture was positive, with high employee engagement. Conducted and ran monthly staff meetings. Ensured patient questions and complaints were handled. Authorized insurance approval for major surgeries. Created marketing materials and assisted with outreach activities to increase brand awareness in the community. Developed prioritizing strategies for front office functions. Assisted Practice Manager with clinic budget. Processed charge entry items in a timely manner. Managed social media services directly related to driving physician and clinic volumes. Worked directly with physicians to ensure needs are met daily.

Answered phone inquiries in a kind and professional manner. Assisted patients with scheduling and the check-in process. Verify patient's insurance eligibility. Ensured patient demographics and information was filed accurately. Processed daily payment reports and input payments from patients into payment suite.

Assisted in establishing Culture of Service expectations for the month, including nominations and winning prizes. Helped input patient experience numbers for the Mountain Division weekly manager call. Created employee engagement actives each week. Assisted practice manager with day-to-day tasks including employee conflicts, customer complaints and service, quality improvement, and patient experience.

Greeted customers in a professional and friendly manner. Provided customers with exceptional service. Ensured efficient restaurant operation. Worked directly with teams. Provided work duties to each employee. Prepared and held monthly meetings. Open and Closed till each day. Assisted with profitability goals

Provided basic care to patients. Assist patients with daily activities. Checked patient vital signs. Work directly with LPN and RN. CPR and BLS Certified.