Oversees all market-wide initiatives for Oklahoma Chick-fil-A Restaurants, serving more than 25 individual restaurant operators. Provides support to approximately 15 Restaurant Marketing Directors within the Oklahoma City and Tulsa markets, creating development opportunities and guidance on brand and sales growth opportunities. Works closely with the Chick-fil-A Support Center to align Oklahoma City and Tulsa market goals with Chick-fil-A Inc., including product promotions, transaction count growth, app awareness and adoption, and check average increase campaigns.Creates annual market budget, overseeing account management, advertising and media planning, website concepts and development, promotions, public relations efforts, partnerships, and media schedules. Coordinates and supports monthly Operator / Advisory Board Meetings, presenting campaign outcomes, upcoming activations, opportunities for growth and brand awareness strategies. Creates annual community outreach plan as part of overall marketing plan, fostering relationships within the Oklahoma City and Tulsa communities.

Experienced in marketing, customer service, event coordination, advertising, research, social media, communications, public relations, partnership building, human relations, fundraising, sales, and management.Responsible for creating and executing cancer prevention and early detection screening initiatives including the SunSmart OKC initiative, a program responsible for installing more than 30 free-to-the-public sunscreen dispensers at high-traffic public places to reduce the incidence of skin cancer.Oversees and coordinates meetings and outreach activities including fundraising and education initiatives for Community Board of Advocates and Teen Board of Advocates comprised of over 200 current and alumni members. Secures annual grant funding totaling more than $180,000 for early-detection cancer screenings for uninsured minority populations and community cancer prevention initiatives. Engages in cancer policy efforts including playing a critical part in passing SB675, a law that prohibits minors under the age of 18 from using indoor tanning devices. Plans and executes all aspects of the cancer center’s signature event, Outpace Cancer Race, with more than 1,200 participants and raising more than $50,000 in its inaugural year.Oversees the patient experience and volunteer program with over 50 rotating adult and teen volunteers and coordinates cancer support groups, securing community funding of $10,000 annually per new group.

Communicates with internal/external teams, clients and vendors about community outreachinitiatives.Creates and manages social networking campaigns.Produces various communication materials including: brochures, proposals, presentations,newsletters, e-newsletters and testimonials.Writes, edits and proofs content on a variety of projects and plans, which include: logo,promotional collateral, marketing strategies and web content.Pitch monthly Public Service Announcements, press releases and e-blasts to statewide mediaoutlets.Develops course training information.Coordinates and oversees Community Volunteer Tutor Training program.Aids in securing funding for Volunteer Tutor Training program through grant writing.Plans and executes annual fundraiser, Premier Card. Includes creating/updating all merchantcommunications, new store acquisition, secure underwriting, develop media outreach plans, engageBoard of Directors. Increased profit by 25% in two years.Plans and executes all aspects of annual Spring Event - Trivia Night Fundraiser. Includes creating/updating all print material, secure underwriting, recruit emcee, develop presentation, develop media outreach plans, engage Board of Directors, coordinate volunteers. Grossed over $50,000 in inaugural year.Developed Teen Advisory Board in 2015. Currently recruits members, facilitates Teen Boardactivities, presents on various aspects of nonprofit marketing.Assists in drafting and submitting yearly State Department of Education Request for Proposal.Coordinates all Committee and Board of Directors meetings including securing a meeting location. Records and distributes minutes.Responsible for recording donor information and tracking all income received from variouscampaigns via Donor Perfect software.

Communicated with internal/external teams, clients and vendors about community outreach initiatives. Created and managed social networking campaigns.Researched media outlet opportunities, worked with advertising reps and editorial staff.Wrote, edited and proofed content on a variety of projects and plans, which included; logo, promotional collateral, marketing strategies and web content. Produced various communication materials including; brochures, proposals, presentations, newsletters, e-newsletters, testimonials and training manuals that improved company image and exposure. Developed new programs and events for internal and external marketing. Successfully supervised the community outreach program with coordinating events, branding material, sponsorships and donations.Supervised and coordinated all social media plans, goals and increased consumer relations. Developed and implemented marketing plans to promote community outreach programs and to increase revenue and brand awareness. Built community contacts and developed strong relationships with representatives of community groups.

Oversaw the Continuing Education requirements for over 100 doctors. Familiarized myself with state laws pertaining to CE requirements and licensure renewal. Assisted in the development and administration of appropriate procedures to meet accreditation guidelines.Ensured timely submissions to meet deadlines for continuing education requirements.Developed and maintained periodic calendar of CE events; worked collaboratively with internal and external constituents to provide appropriate, accurate and timely schedules in detail.Coordinated activities and event site preparation for CE courses. Coordinated and provided staff support for monthly CE/Study Club meetings.Worked collaboratively with administrative staff to continuously monitor and assess office needs to ensure educational goals are met and sustained.Maintained fiscal budget for each doctor and enrolled them in various courses based on their needs. Worked closely with the Oklahoma, Missouri, Kansas, Arkansas and Texas Dental Boards.

Screened resumes for potential candidates.Conducted initial phone interviews and in-person interviews. Maintained and updated staffing analysis that was crucial for keeping employee files accurate and up to date. Responsible for properly recording details of hiring on intake forms, and when necessary, also the details of termination. Prepared and submitted insurance enrollment, both medical and vision, while also handling Workman’s Comp claims, unemployment claims and additional benefits such as Life, STD, LTD.

Responsible for basic receptionist duties including answering multi-line phone for over 54 dental locations.Maintained open lines of communication between patients, dentists, staff and laboratory personnel. Set up patient accounts and created charts for each new patient. Verified and resolved insurance claim issues and obtained insurance plan information for new patient verification.