Ashley Farrell Email & Phone Number

Oldsmar, Florida, United States

Assist in managing AMC licensure and renewals.• Assist in running and analyzing AMC risk management reports.• Assist in managing the Appraiser Review Committee.• Assist in managing appraiser lists: DNU, Panel, Investor• Receive and review Borrower Surveys and process• Communicate directly with appraisers and clients to coordinate interviews for compliance concerns.• Assist team in reaching department goals including maintaining designated queues.• Maintain personal production levels.• Serve as a resource for industry and product knowledge.• Assist Compliance manager as needed.

-Assist clients with placing appraisal orders-Assist clients with various integrations through the life of the appraisal order-Effectively solving customer issues to ensure customer satisfaction-Train new employees to compliantly process appraisal orders-Adhere to AIR guidelines with appraiser selection-Committed to a 2 hour turn time for returning messages-Manage a team of 6-8 people at various career stages-Handle escalated customer service issues in order to preserve client relationship -Counsel and coach employees regarding processes and procedures

Oldsmar, Florida, United States

Clearwater, Florida

• Empower associates by placing them at a job they can be successful in• Recruit, interview, and fill job orders with urgency• Make outbound calls to existing and potential clients presenting candidates who match their desired skillset• Negotiate bill rates and pay rates with clients to ensure maximum profitability• Interview minimum 25 new candidates per week• Supervise associates, hire, fire, approve and communicate tardiness, absences, vacation time, andbenefits administration• Broaden and diversify the client base by presenting the full range of our service offerings• Complete client visits and safety tours• Invite clients and prospects to marketing events• Work closely with team members to ensure all job orders are filled in a timely manner• Work with outside sales representatives to synchronize sales and recruiting, appointment setting• Resolve time card and billing inquiries to ensure accurate, timely paychecks and invoices• Develop and maintain professional knowledge of market, staffing industry, and pertinent labor laws• Stay up to date on all HR laws and adhere to Federal/State Guidelines• Utilize research, community activities and training opportunities to develop awareness of the locallabor market, business conditions, activities of competing companies, and industry trends• Complete pre-hire paperwork to remain compliant with the US Labor Laws• Create and implement new marketing initiatives in order to bring in new business as well as recruiting campaigns

Palm Harbor, Fl

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.Provide guidance to CSRs with respect to the sales and referral process.Promote customer satisfaction with a friendly, helpful demeanor and professionalism.Act with confidence by answering customer questions and owning customer issues.Maintain a position of trust and responsibility by keeping all business confidential.Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.Adhere to established policies and procedures while opening/servicing the full range of Retail products.Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.